Monitoring

We have a broader commitment to press standards which goes far beyond complaints handling. We use knowledge and data from daily work with complaints, wide monitoring of the media landscape and engagement with groups interested in coverage of particular issues to track patterns and identify areas of potential concern to provide targeted interventions to raise press standards.

We require our member publishers to submit an annual statement which sets out their approach to editorial standards, complaints handling, training, and details of any complaints upheld against them within the relevant period. Our Annual Reports set out statistics for all publishers and document our activities during the year.

We also have the power to launch a standards investigation to investigate serious concerns about the behaviour or actions of one or more of our members.

Annual statements

Member publishers annual complaints handling reports

Annual Reports

Yearly complaints statistics by publisher plus information on other regulatory activities 

Clause 12 (Discrimination) monitoring

Quarterly reporting of instances where more than ten complaints under Clause 12 have been received about the same issue

Editorial standards monitoring

Quarterly monitoring of trends and wider concerns about press coverage of particular issues

Standards investigations

Investigating serious and systemic failings at a member publisher

Research

External research on the reporting of particular topics