Senior Complaints Officer Hugo Wallis explains the complaints process and shares his top dos and don'ts for making an effective complaint.

With two weeks to go until this year's annual statement deadline, Head of Standards Charlotte Urwin on the uniqueness of each publisher's statement.

Head of Standards Charlotte Urwin on new research from PLOS One journal investigating suicides in the US following the death of Robin Williams and why its so important that suicide is reported responsibly.

Our guest blogger Jennifer Potter on why the recent interaction between Angles - a project which aims to bring people together with survivors of domestic abuse and sexual violence - and IPSO, is a good reminder that positive change really can be encouraged and influenced when you bring the right people together in the right format and facilitate a real conversation!

Head of Standards Charlotte Urwin on Stonewall's ‘LGBT in Britain: Trans report' and our guidance for editors and journalists on covering trans issues.

The progress report of the inquiry into the Manchester arena bombing said the panel would look at the role of both mainstream and social media during the response phase of the attack amid concerns about media intrusion. Head of Complaints Bianca Strohmann explains how IPSO can help with potential press harassment following a major incident like the Manchester attack.

Standards Officer Liam Tedds on new public information to support people to confidently engage with the press if they wish to and letting them know where they can seek help if they need it.

Head of Standards Charlotte Urwin on forthcoming research on the impact of IPSO on editorial standards

Recently we relaunched our arbitration scheme, making it cheaper and more accessible to the public. This move was welcomed by many, including the Chair of the Digital Culture Media and Sport Select Committee, Damian Collins.

Head of Standards Charlotte Urwin on how our new guidance can help journalists and editors think through issues around the reporting of deaths