IPSO Blog: Our commitment to training

IPSO’s broader commitment to press standards includes supporting all of our member publishers, large or small, with bespoke newsroom training on how IPSO applies the Editors’ Code and how to handle complaints effectively for editors, managers and for journalists.

We also offer guidance for editors and journalists including access to non-binding pre-publication advice on the application of the Editors’ Code and guidance on writing about controversial issues.

Head of Standards Charlotte Urwin and Senior Complaints Officer Hugo Wallis recently visited the Shropshire Star’s Officers to provide training for 14 journalists from the Midland News Association.

Martin Wright, Editor of the Shropshire Star, shares his experience.

“Like all newspaper companies, ensuring our journalists are kept up to date with the latest in media law and any changes to the Editors’ Code of Practice is a priority for the Midland News Association.

Generally workshops are carried out by our head of training, but it is always good to get a fresh, external perspective and I was delighted when IPSO offered to visit the Shropshire Star’s head office in Ketley, Telford, to hold a session for MNA staff.

Charlotte and Hugo delivered a presentation on IPSO and its complaints handling process, before going on to discuss various case studies. The session was attended by 14 senior journalists – ranging from chief reporters to deputy editors – from across the organisation and it stimulated a lively debate about the Editors’ Code and how it should (or shouldn’t be) interpreted.

The section in the presentation on the use of material from social media was particularly useful, and raised some interesting questions for us to consider about where to draw the line when it comes to publication.

Since IPSO was established, the way in which complaints are handled has changed comprehensively and our approach is now much more consistent and professional. However, the Editors’ Code, guidance from IPSO and indeed journalism itself is constantly evolving. To have the opportunity to ask questions of two senior figures from IPSO was extremely valuable and the feedback from those who attended was overwhelmingly positive.

For IPSO to offer this sort of service to publishers – free of charge it should be noted – shows, I believe, the organisation’s commitment to raising journalistic standards. I would strongly recommend other publishers get in touch and take advantage of this excellent service. “

To find out more about the training IPSO offers, email Rosemary Douce, Standards Officer, at rosemary.douce@ipso.co.uk