Resources and guidance

This section is for journalists and publishers who are looking for guidance and resources on specific issues. It includes guidance produced by IPSO on how the Editors' Code applies to different topics as well as resources from external organisations which are separate to the Editors' Code but may be helpful when reporting on sensitive or challenging topics.

 

Pre-publication advice

IPSO offers editors and journalists from regulated publishers non-binding advice on the Editors’ Code or the public interest, if they have any concerns about articles prior to publication. Complaints Officers can be contacted to discuss Code issues during office hours via 0300 123 2220. Out of hours, where necessary, a Complaints Officer on duty can be contacted via 07799 903 929.

 

Training (in person or online)

We can support all regulated publishers, large or small, with bespoke newsroom training on the Editors’ Code and how to handle complaints effectively for editors, managers and for journalists.

Our training provides more information about IPSO, explains our complaints process, and highlights key decisions by the Complaints Committee, so that editors and journalists can understand how IPSO approaches difficult issues.

For more information, or to arrange training, contact Jane Debois, Head of Standards and Regulation.

 

IPSO guidance

IPSO guidance explains how the Code applies to particular issues. It does not replace or supersede the Editors’ Code, but is designed to support editors and journalists reporting on particular issues. It does not limit or restrict editorial decision making, but may inform that decision making.

External resources

The following organisations offer guidance and advice for journalists and other media resources, along with numbers of press offices, which you may find useful for a variety of topics. Journalists are not obliged to follow these guidelines, which are separate to the Editors' Code of Practice but may find it useful to do so when reporting on sensitive and challenging topics.


A - D

Ageing and older age

The Centre for Ageing Better and the Older People's Commissioner for Wales have produced guidance on reflecting the experiences of older people.

Media guidelines

Centre for ageing better website 

media@ageing-better.org.uk or phone 020 3150 4376 for media enquiries

Older People's Commissioner for Wales website

ask@olderpeoplewales.com or phone 029 2044 5040 for media enquiries

Childhood abuse

The National Association for People Abused in Childhood (NAPAC) is a national charity which offers support to adult survivors of all types of childhood abuse, including physical, sexual and emotional abuse and neglect.

Media guidelines

Website

media@napac.org.uk 
or phone 020 3096 7645

Court reporting

The Attorney General’s Office (AGO) is a ministerial department which provides legal advice and support to the Attorney General and the Solicitor General (the Law Officers) who give legal advice to government.

Media guidelines

Website

press.office@attorneygeneral.gov.uk or phone 020 72712465 / 2440 / 2516 (Out of hours: 07548 212146) If you have an urgent media enquiry out of office hours, please contact the duty press officer. This number does not accept text messages.

Data protection

The Information Commissioner’s Office is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. It regulates data protection legislation in the UK, including the General Data Protection Regulation (GDPR) and Data Protection Act 2018 (DPA 2018).

Media guidelines Please note, the guidance for journalists has not been updated since the GDPR and DPA 2018 became law. The ICO is currently writing a new Data Protection and Journalism code of practice, which will replace this guidance once it is complete.

Compliance Enquiries or phone 0303 123 1113

Main website

Defence and security

The DSMA-Notice System provides advice and guidance to the media about defence and security information, the publication or broadcast of which would damage national security, the Critical National Infrastructure or endanger lives. The system is voluntary and has no legal authority. The final responsibility for publishing or broadcasting rests solely with the editor, journalist or publisher concerned. 

Secretary@dsma.uk (24/7 contact) or phone 020 7218 2206

Website

Domestic abuse

Level Up is a feminist community working to challenge sexism in culture and media. Working with victims' families, Level Up aim to improve the way domestic violence is reported in the media through campaigns, resources and training.

Media guidelines

media@welevelup.org or phone 07922 899 274

Refuge is a national charity supporting those who have experienced domestic violence, sexual violence, “honour” based violence, forced marriage, FGM, human trafficking and modern slavery, as well as some men escaping domestic violence. They run a 24-hour National Domestic Violence helpline.

Website

press@refuge.org.uk or phone 0207 395 7731. Out of hours and weekend press enquiries only 07970 894240

Solace Women’s Aid is the leading specialist charity in London supporting women and children experiencing domestic abuse and sexual violence.

Website

media@solacewomensaid.org or phone 0207 619 1350 

Victim Support is a charity in England and Wales which supports people who have been affected by a crime or traumatic event. They are one of the biggest providers of Independent Domestic Violence Advocates (IDVA) services across England and Wales.

Website

press@victimsupport.org.uk or phone 020 7268 0202 (Monday to Friday, 9am-5pm)

Women’s Aid is the national charity working to end domestic abuse against women and children and is a federation of just under 170 organisations which provide local lifesaving services to women and children across the country. Support services include the Live Chat Helpline and the Survivors’ Forum, and the charity provides media training and guidance to journalists.

Media guidelines

Website

press@womensaid.org.uk 
or phone 0207 566 2511

Zero Tolerance is a Scottish charity organisation committed to ending violence against women through tackling gender inequality. They work proactively with the media and have a variety of resources that can help journalists and editors.

Media guidelines

info@zerotolerance.org.uk 

Website

E - H

Gypsies and Travellers

Travellers' Times has produced a press pack to support journalists.

Press pack

Website

Contact

HIV

National AIDS Trust is the UK’s HIV rights charity. They work to stop HIV from standing in the way of health, dignity and equality, and to end new HIV transmissions.

Media guidelines

Website

press@nat.org.uk (press office) or phone 07384 390 624

I - M

Mental health

Mind is a national charity which provides help and support to people with mental health problems. Mind comment on breaking news and can provide interviews, case studies and information on their latest news and campaigns. Mind also provide tips on how to report on mental health.

Media guidelines

Website

media@mind.org.uk or phone 020 8522 1743. Out of hours media enquiries on 07850 788514

SANE is a UK mental health charity which operates a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers.

Media resources

Website

mediateam@sane.org.uk or phone 020 3805 1751. Out-of-hours media enquiries: 07718 735 121

N - R

People affected by crime

Victim Support is a charity in England and Wales which supports people who have been affected by a crime or traumatic event. They also offer specialist services for those affected by terror attacks.

Website

press@victimsupport.org.uk or phone 020 7268 0202 (Monday to Friday, 9am-5pm)

Victim Support Scotland is a Scottish charity which supports people who have been affected by a crime. Due to the confidential and sensitive nature of their services, VSS is unable to provide information or comment on individual cases, nor can they comment on court decisions.

Website

zoe.westwood@victimsupportsco.org.uk or phone 0131 662 5405 or 07881 289 740

Professional bodies

The Architects Registration Board (ARB) is the independent regulator of the UK’s architects. Their information pack contains advice on how to accurately and correctly describe how architects are regulated in the UK.

Media guidelines

Website

media@arb.org.uk or phone: 020 7580 5861

Religion

Religion Media Centre is an impartial independent organisation helping journalists to cover religion. They can provide background information and commentators. The website has fact sheets and they also offer training for journalists.

Website

info@religionmediacentre.org.uk or phone 0203 970 0709

The Buddhist Society is the oldest Buddhist organisation in the UK and provides a range of classes and courses from all the major Buddhist traditions throughout the Buddhist world, as well as instruction in Buddhist meditation and daily life practice. It also holds a subsidised annual residential Summer School.

Website

info@thebuddhistsociety.org or phone 020 7834 5858

The Muslim Council of Britain (MCB) is a national umbrella body for Muslim organisations in Britain. It is the UK’s largest and most diverse Muslim representative umbrella body with over 500 affiliated national, regional and local organisations, mosques, charities and schools.

Website

media@mcb.org.uk

The Network of Sikh Organisations (NSO) is a registered charity that links more than 130 UK gurdwaras and other UK Sikh organisations in active cooperation to enhance the image and understanding of Sikhism in the UK.

Media guidelines

Website

info@nsouk.co.uk or phone 0208 5404148

The Sikh Press Association works to represent the Sikh Community and provide accurate multimedia content for the mainstream media globally.

Website

Media@SikhPA.com or phone 07723 966 776

Reporting Daesh

The Global Coalition against Daesh is an organisation committed to degrading and ultimately defeating Daesh. They have produced media guidelines for reporting on Daesh.

Guidelines 

Website

S - Z

Science

The Science Media Centre is an independent press office helping to ensure that the public have access to the best scientific evidence and expertise through the news media when science hits the headlines. They produce a number of publications aimed at journalists including factsheets and briefing notes produced in consultation with top scientists and specialist media professionals.

Media guidelines

Website

smc@sciencemediacentre.org or phone 020 7611 8300

Sudden infant death

The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families.

Media guidelines

Website

communications@lullabytrust.org.uk
 or phone 0207 802 3202

Survivors of sexual offences

Angles – A Different Take on Sexual and Domestic Abuse is an On Road Media project that brings media influencers together with people with experience of sexual violence and domestic abuse, and/or who work in the sector, promoting new content and a better understanding of the issues.

Resources

Website

info@onroadmedia.org.uk or phone 020 3559 6764

Rape Crisis England & Wales is the umbrella body for a network of Rape Crisis Centres in England and Wales. These are women-led and offer support, advocacy, counselling and information in a women-only safe space. Some provide separate space for male sexual violence survivors

Website

media@rapecrisis.org.uk

SurvivorsUK is a UK organisation supporting men who have experienced both childhood sexual abuse and adult sexual assault/rape. They are an inclusive service and welcome anyone who identifies as male, trans, non-binary, has identified as male in the past, or anyone who feels that they are the right fit for them.

Website

info@survivorsuk.org or phone 020 3598 3898

The Survivors Trust is a UK-wide national umbrella agency for 130 specialist organisations which provide support for the impact of rape, sexual violence and childhood sexual abuse throughout the UK and Ireland.

Website

info@thesurvivorstrust.org or phone 01788 550554

Suicide prevention

CALM (Campaign Against Living Miserably) is leading a movement against suicide, the single biggest killer of men under 45 in the UK. They advise using the Samaritans’ media guidelines if you are writing a story about suicide.

Website

press@thecalmzone.net

PAPYRUS Prevention of Young Suicide is a national charity dedicated to the prevention of young suicide.

Media guidelines

Website

pressoffice@papyrus-uk.org or phone Rosemary Vaux on 020 8943 5343 or 07799 863 321

Samaritans is national charity which provides 24/7 emotional support to people who are in distress or feeling suicidal. Samaritans also offers pre-print advice service and training on suicide reporting for journalists. In August 2020 they launched revised guidelines and an online hub of resources.

Media guidelines

Website

mediaadvice@samaritans.org or phone the media advice team on 020 8394 8377

Suicide Reporting Toolkit is a practical resource for journalists and journalism educators to assist in reporting suicide responsibly. It embeds global media reporting guidelines on suicide within journalism practice.

Website 

Transgender matters

All About Trans is an On Road Media project positively changing how the media understands and portrays transgender and/or non-binary people.

Media resources

Website

info@onroadmedia.org.uk or phone 020 3559 6763