Decision of the Complaints Committee 00573-15 Dredger v Braintree and Witham Times
1. Lorna Dredger complained to the Independent Press
Standards Organisation that the Braintree and Witham Times had breached Clause
1 (Accuracy), Clause 3 (Privacy) and Clause 5 (Intrusion into grief or shock)
of the Editors’ Code of Practice in an article headlined “Surveys undertaken on
Chipping Hill to see if safety improvements are needed after fatal crash”,
published on 4 February 2015.
2. The article reported that as a result of a collision
in which the complainant’s partner had died, road safety officers were carrying
out traffic surveys to establish whether safety improvements were needed.
3. The complainant said the police and Essex County
Council had informed her that the traffic surveys had nothing to do with the
road traffic incident that had involved her partner. She considered that the
newspaper had used her partner’s death in order to sensationalise an otherwise
mundane story. In addition, she expressed concern that the image used was not
of the stretch of road where the collision had taken place.
4. The complainant expressed concern that she had not
been informed that the article was to be published and that it had included
irrelevant, distressing details. She said the newspaper had contacted her
daughter to ask for her views on the safety of the road, which had upset her,
and she had asked to be left alone.
5. The newspaper said it was sorry for the distress its
article had caused, but there had been no attempt to sensationalise the story.
The article was based on the agenda for a Braintree District Local Highways
Panel meeting, which was published on the Braintree District Council website.
The agenda had said “after the fatality in October 2014, the Road Safety
Engineer requested that a PV2 was carried out to assess the footfall at this
location”. However, as Essex County Council, the responsible local authority,
had since confirmed that the surveys were unconnected to the collision, it
published the following correction on page four of the newspaper (where the
original article had appeared) and online:
“Roads survey
IN a report published in the Witham Times (January 29
2015) titled ‘Safety hope on road where biker killed’, we reported that a road
survey was in response to the death of Antonio Dredger. We would like to
clarify the report posted online by Braintree District Local Highways Panel was
factually incorrect and the survey was unrelated to this incident. We are sorry
for any distress this may have caused.”
6. With regards to the photograph, the newspaper said it
was a stock image of the road; the article had not stated that the collision
had taken place at that exact location.
7. The newspaper said it was not normal practice to
contact readers if upcoming stories might affect them directly or indirectly;
though, in this instance, it considered it good practice to contact the
complainant’s daughter to ask her if she wished to comment before the story was
published. She had stated that the road needed a crossing and requested that
the newspaper made no further contact with her or her family. The newspaper had
refrained from making any further contact.
8. The complainant said the newspaper had not provided
her with a draft correction before publication. The correction itself was
unsatisfactory because it was too small; it had referred to her partner as
Antonio Dredger, rather than Mr Dredger, as requested; and the newspaper had
blamed the council for the mistake. She also expressed concern that the
original article had been referred to on the newspaper’s Facebook page, but the
correction had not.
Relevant Code Provisions
9. Clause 1 (Accuracy)
i) The Press must take care not to publish inaccurate,
misleading or distorted information, including pictures.
ii) A significant inaccuracy, misleading statement or
distortion once recognised must be corrected, promptly and with due prominence,
and - where appropriate - an apology published. In cases involving the
Regulator, prominence should be agreed with the Regulator in advance.
Clause 3 (Privacy)
i) Everyone is entitled to respect for his or her private
and family life, home, health and correspondence, including digital communications.
ii) Editors will be expected to justify intrusions into
any individual's private life without consent. Account will be taken of the
complainant's own public disclosures of information.
Clause 5 (Intrusion into grief or shock)
i) In cases involving personal grief or shock, enquiries
and approaches must be made with sympathy and discretion and publication
handled sensitively. This should not restrict the right to report legal
proceedings, such as inquests.
Findings of the Committee
10. The Committee first wished to convey its sympathy to
the complainant and her family for their loss, before turning to consider the
complaint.
11. The newspaper had been entitled to rely on the
accuracy of information regarding the reason for the survey published on a
local council website. It had not failed to take care over the accuracy of the
information. As such, this point did not raise a breach of Clause 1 (i).
12. It had transpired, however, that the information on
the council’s website had been misleading. While the recommendation to carry
out traffic surveys had been the result of observations made by Essex County
Council during the site visit for the collision, the surveys themselves were
not intended to address the causes of the collision, as suggested in the
article. The Committee took the view that this was a significant inaccuracy,
and therefore the newspaper was obliged, in accordance with the terms of Clause
1 (ii), to correct this promptly and with due prominence.
13. The newspaper had published a correction online and
in the next edition of the newspaper. The prompt publication of the correction
on page four, where the original article had appeared, and online was
sufficient to meet the terms of Clause 1 (ii). The newspaper had been entitled
to inform readers in the correction that the council had been the source of the
information. It had also been entitled to use the full name of the
complainant’s late partner. The article had also been removed from the
newspaper’s website. There was no breach of Clause 1 on this point.
14. The Committee noted the complainant’s concern
regarding the image that had accompanied the article. The caption, however, had
stated that the image was of Chipping Hill, Witham. It had not suggested that
the image showed the exact location of the traffic accident. This point did not
raise a breach of Clause 1.
15. With regards to the complaint under Clause 3, the
Committee sympathised with the complainant’s position that it had been
distressing to read about her partner’s accident in the newspaper. The
newspaper, however, had been entitled to publish the article, which concerned
road safety, an issue of local concern. The article had not disclosed private
information about the complainant; as such, there was no breach of Clause 3.
16. The complainant had also raised concerns under Clause
5. The purpose of Clause 5 is to ensure that, in cases involving personal grief
or shock, stories are presented appropriately and sensitively, and enquiries
are made with sympathy and discretion. Although it was regrettable that the
inaccuracy had caused distress, the article itself had not contained
insensitive details, nor had its tone or presentation been inappropriate. While
the Committee understood that the complainant’s daughter had found the
newspaper’s pre-publication phone call intrusive, the call was made four months
after the accident. The Committee did not consider that it had been
unsympathetic of the newspaper to contact the family for comment at that time,
nor had the conduct of the reporter during the phone call been inappropriate.
There was also no suggestion that the newspaper had made any further contact
when asked to desist. The complaint under Clause 5 was not upheld.
Conclusions
17. The complaint was not upheld.
Remedial Action Required
N/A
Date complaint received: 05/02/2015
Date decision issued: 28/04/2015