Decision
of the Complaints Committee – 02643-21 James v Mail Online
Summary
of Complaint
1. Lily
James complained to the Independent Press Standards Organisation that Mail
Online breached Clause 2 (Privacy) and Clause 3 (Harassment) of the Editors’
Code of Practice in a series of 51 articles, published between 12 October 2020
and 2 February 2021.
2. The
complainant is a well-known actor, and the articles under complaint reported on
various aspects of the complainant’s life, including her personal and social
life and her work commitments.
3. Of
the 51 articles under complaint, seven were published in a single day – 13
October 2020 – and 18 were published in a one-week period, between 12 October
2020 and 19 October 2020. All of the articles published in this period of time
either centred around, or contained references to, photographs of the
complainant with another actor abroad. The articles speculated on the nature of
the relationship between the complainant and the actor, and whether it was
romantic in nature. Further articles were published outlining the response of
the other actor and his wife to the speculation; including one which featured
comments from a friend of the actor’s wife. In this one-week period, a set of
photographs showing the complainant with the other actor were republished 14
times. After 19 October 2020, this set of photographs was published, in full or
in part, in a further 28 articles; in total, the set of photographs appeared in
46 articles published over a 4-month period. Later coverage centred on the
complainant cancelling public appearances, and speculation that she was
romantically involved with another actor.
4.
Additional sets of photographs of the complainant were also published in the
articles under complaint. A set of photographs showing the complainant at an
airport with the same actor who appeared in the first set of photographs was
published in an article on 18 October 2020, and was republished in an
additional 9 articles within a week of their first publication. There was no
further republication of this set of photographs after this time period.
5. A set
of photographs, showing the complainant on a public street and entering a
taxi-cab with a second person, also an actor, were published in an article on 4
November 2020. This set of photographs was republished only once, in another article
on the following day.
6. A set
of photographs, showing the complainant with the second actor and on the same
night, showed the complainant seated at a table inside a restaurant, with a
third, unnamed, individual. This set of photographs was first published on 5
November 2020, and was republished on the same day in a separate article, and
an additional 3 times within one week of first publication. There was no
further republication of this set of photographs after this time period.
7. Articles
published on 25 October 2020, 15 December 2020, and 24 January 2021 included
photographs which showed the complainant on a film set; all these articles
included different sets of photographs. The set of photographs in the latter
two articles appeared to show the complainant filming on a public street.
8. Prior
to making a complaint to IPSO about these articles, the complainant contacted
IPSO on three separate occasions to make it aware of what she considered to be
persistent and intrusive approaches from the press. On all three occasions,
IPSO circulated a privacy notice to the press – including Mail Online – to make
the press aware of the complainant’s concerns and to remind the press of its
obligations under the Editors’ Code, with particular regard to Clause 2 and
Clause 3 of the Code. The three notices were circulated on: 30 March 2020, 6
months prior to the publication of the first of the articles under complaint;
13 October 2020, after the publication of two of the articles under complaint
and on the same day that an additional 7 articles were published; and 27
November 2020, after the publication of an additional 35 articles under
complaint.
9. The
first notice of 30 March 2020 circulated by IPSO made reference to the
complainant’s concerns regarding the presence of photographers around her home,
and instances where she said she had been pursued by photographers. The notice
said that the complainant “is concerned about the constant presence of
photographers in the area around her home. In recent weeks she has been pursued
by photographers on a number of occasions and has been photographed without her
consent. She has found this distressing and intrusive. [The complainant] would
like to ask that photographers leave the area around her home and desist from
following her.”
10. The
second notice, circulated on 13 October 2020, again flagged concerns about the
presence of photographers around the complainant’s home, saying that the
complainant “would like to make clear that the increased level of media
intrusion [at her home] is neither acceptable or welcome. They feel harassed and anxious by this
activity. They ask that members of the
press leave the areas around their […] home[…] immediately.” The second notice
was accompanied by a top note from IPSO, which stated that the complainant “ask[ed]
that reporters and photographers leave the area outside their homes and do not
attempt to contact them there”.
11. The
final notice, circulated on 27 November 2020, said that the complainant had
been pursued by photographers in cars, and that she felt unable to go about her
daily life due to press contact and the presence of photographers. Written by a
representative of the complainant, the final notice read in part as follows:
M[y]
client is currently greatly distressed by the continuous presence of
photographers and members of the press as she attempts to go about her daily
life. She has been under constant surveillance by the press and this is having
a serious impact on her wellbeing, health, and ability to move on with her
life. My client would like to draw editors’ attention to the fact that this
unprecedented level of attention has been unceasing for over a month. She now
considers this conduct to constitute intimidation and harassment. This
behaviour by members of the press and photographers has caused her to feel very
frightened and anxious at a very vulnerable time in her life.
There
have been several very serious recent incidents in particular which have
prompted my client’s request, including being pursued by car which was
extremely intimidating and dangerous. At the moment my client feels she cannot
live her life in a normal way without fear of being followed, approached, or
photographed.
Given
that the unceasing actions of the press have resulted in my client’s inability
to go about her daily life and potentially put her in danger with regards to
being pursued, she requests that press desist from attempting to approach and
photograph her. This behaviour up until now has greatly intruded into my
client’s daily life and has caused her fear. For the avoidance of doubt, this
request includes leaving the area outside my clients’ home, not to follow my
client, and to desist in attempts to photograph or contact my client as she
goes about her daily life. She also asks editors not to publish photographs
which have been taken in circumstances she considers to constitute harassment.
12.
Prior to making the complaint to IPSO, a representative of the complainant
contacted the publication directly on several occasions. On 26 October 2020, an email was sent from
the representative to the publication stating: “The coverage of [the
complainant] by the MailOnline has been absolutely incessant and your harassing
behaviour is nothing short of bullying. […] . Since October 12th (two weeks
ago), the Mail Online have published 40 articles about [the complainant].
Please be responsible and desist.” On 5 November 2020 the representative
emailed a journalist working for the publication who was seeking comment in
relation to a story: “I have already written to the Mail [O]nline regarding the
excessive harassment and bullying of [the complainant…] Please stop.” A further
email sent on 19 December 2020 from the representative to a journalist at the
publication said, “I am not sure why you are bullying her so much.” A final
email sent on 12 January 2021 from the representative said that there had been
“unnecessary, inaccurate and scrupulous attention” on the complainant from the
publication’s publisher, and requested “help on this matter”. The publication
responded to the complainant’s email of 12 January 2021 by removing a line from
an article “with no admission of liability”; otherwise, the publication did not
respond to the representative’s concerns.
13. On
11 March 2021, the complainant made a complaint to IPSO that the 51 articles
breached Clause 2 and Clause 3 of the Editors’ Code of Practice. The
complainant said that the articles, and the republication of photographs of
her, were harassing in breach of Clause 3, given the number of the articles and
the nature of the coverage. The complainant also said that she considered that
a further breach of Clause 3 arose from the publication creating a market for
photographs of her – given the volume of coverage – which, she said, directly
led to harassing behaviour from photographers. She said that in the period
complained of: a photographer had pursued her while she was in a removal van,
in an attempt to discern the location of her new home; another photographer had
approached a driver to ask them where she lived; and she had been photographed
in the grounds of a private hotel. While the complainant was not in a position
to state that it was photographers working on behalf of the publication who
engaged in this behaviour, she said that, at the height of the coverage, she
had been unable to return to her home due to the presence of photographers and,
as a result, was forced to move address.
14. The
complainant said that the set of photographs showing her having dinner in a
restaurant had been taken and published in breach of Clause 2. She said she had
intentionally sat in a corner towards the back of the restaurant so that she
was not readily visible to other diners; therefore, she said, she had a
reasonable expectation of a privacy, where she had taken steps to seat herself
away from public view. The complainant provided a floorplan of a restaurant, in
which she circled the approximate location where she had been sitting when the
photographs were taken; this was at the rear corner of the restaurant, against
a wall.
15. The
complainant also said that Clause 2 had been breached by the large number of
articles published by the publication about her in a 4-month period, which she
said demonstrated a lack of respect for her private life. She also said that
the volume of photographs demonstrated that photographers had engaged in
activity which intruded on her private and family life, in breach of Clause 2.
16. The
publication did not accept a breach of the Code, in relation to either
individual articles and photographs, or
the full series of articles. It noted that, while the complainant had alleged
specific breaches of the Code in relation to one set of photographs showing her
in a restaurant, her complaint appeared to centre on her dissatisfaction with
appearing in a large number of articles in a relatively short period of time.
It did not accept that the complainant’s concerns about the behaviour of the
photographers could “be laid solely at the feet of” the publication, noting
that the original set of photographs – showing the complainant and her fellow
actor abroad – had not been commissioned by the publication and that they
appeared in several other publications.
17.
Turning to the complainant’s Clause 3 concerns, the publication said that it
was not possible for the number of published articles to amount to a breach of
Clause 3, arguing that an upheld ruling on such grounds would be in contravention
of the publication’s fundamental right to freedom of expression as protected by
Article 10 of the European Convention on Human Rights. It noted that an earlier
IPSO ruling, following a complaint brought by an individual in 2014 who
complained of the publication of 8 articles about him in an unspecified period
of time, had stated that “the publication of a number of articles about the
same person would not usually amount to harassment under the terms of the
Editors’ Code”. The publication also noted that the Editors’ Codebook states
that “[i]t is not usually the case that publishing a number of articles on one
issue constitutes harassment”.
18. The
publication said that, in addition to ensuring that all staff comply with the
Editors’ Code, all freelance contributors to the publication are required to
adhere to the Contributors’ Standard Terms and Conditions which include, at
clause 5.2, a requirement to abide by the Editors’ Code of Practice; it also
provided an example of an invoice – such as those provided to photography
agencies – which also included a reference to the Editors’ Code and an
agreement to abide by it. The publication then provided emails demonstrating
that the IPSO notices (see paragraphs 9 – 11 above) had been circulated to all
staff; in a response to the notice circulated on 27 November 2020, a picture
desk editor had replied “not us” to the circulated email which raised concerns
about the complainant being pursued in a car by members of the press.
19. The
publication also provided an email chain in which the picture desk had
approached the managing editor’s office, to seek pre-publication advice before
first publishing the restaurant set of photos. In the email from the picture
desk, it confirmed that “there was no follow involved” in the photographs –
that is, that the photographs had not been obtained after pursuit. Turning to
specific instances in which the publication had engaged freelance journalists
to look and watch for the complainant, it provided a table showing that it had
made 12 payments to freelancers to watch and look for the complainant: one
payment had been made prior to the circulation of the second privacy notice,
with 11 further payments being made after its circulation. The publication said
that the instructions had been prompted by the breaking story of the
complainant being photographed with another actor in Italy; the story ‘broke’
on 13 October, the same day that the second notice was circulated. Journalists
had been commissioned to watch for the complainant: at a residential address in
London, in Rome, and in a different London residential area. It confirmed that
none of the commissions had resulted in photographs of the complainant being
published, and further noted that the journalists did not seem to have been
able to locate her and that the number of commissions were relatively small and
limited to a period of less than three weeks. Therefore, the publication was
satisfied that there could be no compelling suggestions that the complainant
was harassed by journalists working on behalf of the publication.
20. It
noted that the complainant had not alleged that photographers working for the
publication had engaged in behaviour which constituted harassment, and she had
not linked specific instances of harassing behaviour on the part of
photographers of the photographs which were included in the articles under
complaint. Regarding the specific allegation of pursuit in vehicles, it said
this had been flagged by the complainant at the time and, subsequently, raised
internally at the publication, which was able to confirm that it was not
photographers working for the publication who had engaged in such behaviour. It
provided IPSO with an email which it said demonstrated this. It was therefore
satisfied that it had taken care to ensure that photographs taken by freelance
contributors had not been taken in circumstances constituting harassment.
21.
Addressing the complainant’s concerns regarding the publication of the
photographs of her dining inside a restaurant, it noted that the complainant
must have been visible from the street, otherwise the photographer – who was an
agency photographer, rather than a member of the public – would not have been
able to photograph her from there, as he had shot the photographs from a public
street and through the windows of the restaurant. Nevertheless, it said that
there was a public interest in the publication of photographs showing the
complainant at the restaurant, as it considered that they appeared to show the
complainant congregating inside a restaurant with a friend, in contravention of
the Covid-19 regulations in force at the time, which allowed only for meetings
between people from different households for the purposes of business. It said
that, while it had contacted the complainant’s representative prior to the
article’s publication, who had said that the picture showed a business meeting
between friends who were also colleagues, no evidence existed to demonstrate
this was the case. The publication said that it had not been provided with
notes from this meeting, and that the complainant’s dining companion had left
the restaurant holding a bottle of wine. An internal discussion via email had
taken place prior to the article’s publication; whether publication of the
pictures may be in breach of Clause 2 had been raised in the discussion, but
the publication considered that the public interest in reporting a potential
breach of Covid-19 regulations was sufficient to justify publication. The
emailed discussion took place prior to the publication being informed that the
complainant was at a business meeting when she was photographed. The first
publication of the photographs was in an article which explicitly centred
around the possible breach of Covid-19 regulations; this, it said, made clear
the public interest in the reporting.
22. The
publication also provided information about the location of the photographer at
the time the photographs showing the complainant inside the restaurant were
taken: he was standing across the road from the restaurant, and had used a
200mm lens to obtain the photographs which – according to the publication – was
not a particularly large focal length.
23. Regarding
the subsequent republication of the restaurant photographs, the publication
said that it was not necessary to demonstrate a public interest to re-publish
the photographs; following their first publication, they were firmly in the
public domain and the newspaper was therefore entitled to republish the
photographs regardless of whether there was a specific public interest in their
republication.
24. The
publication said that the wording of Clause 2 made clear that it was designed
to prevent specific instances of intrusion into an individual’s private life.
Therefore, it did not accept that a breach of Clause 2 could be established
solely from the number of articles published. Noting the complainant’s concerns
that the number of articles published by the publication had led to contact
from freelance photographers, it said it did not consider that the blame could
be laid solely at the door of the publication; it said that the photographs
showing the complainant abroad with another actor had not been commissioned by
the publication, and had since been republished worldwide in a number of media
outlets.
25.
While the publication did not accept that the Code had been breached, it said
that it regretted any distress felt by the complainant. It further said that it
wanted to offer the complainant its assurances that any future photographs of
the complainant offered to the publication by freelance photographers would be
subject to additional consideration, with the complainant’s previous concerns
in mind, before any decision is made to publish them.
26. The
complainant noted that the residential address where the photographer had been
engaged to look for the complainant was her home address at the time of the
commissions, though she had been staying with a friend at the time; therefore,
she considered that the publication had acted in contravention of her request
to desist circulated through IPSO. She also shared concerns that she had been
followed in the vicinity of her home to the restaurant.
Relevant
Code Provisions
Clause 2
(Privacy)*
i)
Everyone is entitled to respect for their private and family life, home,
physical and mental health, and correspondence, including digital
communications.
ii)
Editors will be expected to justify intrusions into any individual's private
life without consent. In considering an individual's reasonable expectation of
privacy, account will be taken of the complainant's own public disclosures of
information and the extent to which the material complained about is already in
the public domain or will become so.
iii) It
is unacceptable to photograph individuals, without their consent, in public or
private places where there is a reasonable expectation of privacy.
Clause 3
(Harassment)*
i)
Journalists must not engage in intimidation, harassment or persistent pursuit.
ii) They
must not persist in questioning, telephoning, pursuing or photographing
individuals once asked to desist; nor remain on property when asked to leave
and must not follow them. If requested, they must identify themselves and whom
they represent.
iii) Editors must ensure these principles are
observed by those working for them and take care not to use non-compliant
material from other sources.
The
Public Interest
There
may be exceptions to the clauses marked * where they can be demonstrated to be
in the public interest.
(1.) The
public interest includes, but is not confined to:
Detecting
or exposing crime, or the threat of crime, or serious impropriety.
- Protecting
public health or safety.
- Protecting
the public from being misled by an action or statement of an individual or
organisation.
- Disclosing
a person or organisation’s failure or likely failure to comply with any
obligation to which they are subject.
- Disclosing
a miscarriage of justice.
- Raising
or contributing to a matter of public debate, including serious cases of
impropriety, unethical conduct or incompetence concerning the public.
- Disclosing
concealment, or likely concealment, of any of the above.
(2.)
There is a public interest in freedom of expression itself.
(3.) The
regulator will consider the extent to which material is already in the public
domain or will become so.
(4.)
Editors invoking the public interest will need to demonstrate that they
reasonably believed publication – or journalistic activity taken with a view to
publication – would both serve, and be proportionate to, the public interest
and explain how they reached that decision at the time.
(5.) An
exceptional public interest would need to be demonstrated to over-ride the
normally paramount interests of children under 16.
Findings
of the Committee
27.
Clause 3 (ii) of the Editors’ Code makes clear that journalists must not
persist in pursuing individuals once a request to desist has been made, while
Clause 3 (iii) that publications must ensure that the principles of Clause 3
are observed by those working for them. The complainant had made repeated
requests to desist to the publication, both directly to the publication through
her representative and via IPSO privacy notices, advising publications of her
concerns. The notices and direct contacts from the representative made clear
that coverage of the complainant was having an impact on her, and included
references to the complainant feeling “harassed and anxious”. When assessing
whether the publication had breached the terms of Clause 3, the Committee was
mindful of both the wording and timing of these requests to the publication,
and what steps the publication had taken in response to these concerns.
28. The
Committee noted that the publication had measures in place to make contributors
aware of the Editors’ Code, where both the Contributors’ Standard Terms and
Conditions and the invoices given to freelancers include a reference to the
Editors’ Code, and the publication was able to demonstrate that the IPSO
privacy notices had been circulated internally. However, the Committee
considered that these generic measures were not sufficient in circumstances
where the complainant had, several times both directly and through IPSO
notices, flagged concerns that she was facing an undue amount of press contact
which she found to be distressing and intrusive and made requests for this to
cease, in accordance with Clause 3.
29. The
Committee then noted that an IPSO notice, circulated on 13 October 2020, made a
specific request for members of the press to leave the area around the
complainant’s home and refrain from attempting to contact and photograph her.
After the circulation of this notice, the publication had made further payments
to a journalist, who was commissioned to look for the complainant in the
vicinity of her home; it was clear that the payments related to the period
after the notice was circulated because the publication’s account was that they
related to attempts to follow up on a story which broke on the same day that
the second notice was circulated. In the view of the Committee, in directing a
journalist to attend the area around the complainant’s house to “watch” for her
in the immediate aftermath of the circulation of the notice, the publication
had ignored the terms of a request to desist from attempting to contact and
approach the complainant in the vicinity of her home, and the request for
members of the press to disperse from the area around her home. The publication
had not sought to argue that there was a public interest in persisting with its
approaches or that there had been an interval of time such that the request
could no longer be considered to reasonably apply. While the publication had
argued that the approach was motivated by fresh developments in the story –
namely, the photographs of the complainant with a colleague in Italy – this
consideration did not outweigh the clear request to desist. Where the
publication had disregarded the terms of a clear request to desist, there was a
breach of Clause 3.
30. The
Committee turned next to the question of whether the number of published
articles and the nature of the coverage represented harassment in breach of
Clause 3. The complaint related to a significant number of articles, 51 in
total over a period of 4 months, with 7 being published in a single day.
31. The
Committee acknowledged that the publication of a large number of articles would
not ordinarily constitute harassment in breach of Clause 3 of the Code. In
reaching its decision in this case, the Committee therefore considered several
factors: the number of published articles; the time period over which the
articles were published; the extent to which the complainant might be
considered a public figure and the extent to which her activities might
arguably have prompted the coverage; the extent to which the articles might
reasonably be said to have solely targeted the complainant; whether the
published information could reasonably be said to be intrusive or offensive;
whether the subject matter of the articles was a matter of legitimate interest
for readers; the extent to which republication of the photographs or the
publication of the further articles could be said to be prompted by a fresh
newsworthy event; whether a reasonable editor could regard the repetition of
earlier content and images as relevant; the extent to which the coverage could
be expected to cause alarm or distress to a reasonable person in the
complainant’s position; and whether publication could be regarded as an abuse
of media freedom in light of the right
to freedom of expression.
32. The
Committee noted that 51 articles had been published over a period of three
months and three weeks. The Committee understood that the number of articles,
and the frequency with which they had been published, had caused the
complainant a great deal of distress, and that this distress had been flagged
directly with the publication. The coverage had begun after the complainant, a
well-known actor, had been pictured in the company of another well-known,
married actor and the coverage had initially speculated upon the nature of the
relationship between the two. The
coverage continued by reporting on comments made by an individual described as
a “friend” of the other actor’s wife in response to the photographs. Further articles were published following a
public statement made by the actor and his wife. A number of articles reported on the
complainant’s TV and film roles, with one commenting on a video interview which
had been given by the complainant to an international magazine to promote the
release of a programme on a well-known streaming service. Some of the further coverage returned to the
speculation about the nature of the relationship between the complainant and
the actor when photographs emerged of them together at an airport.
33. The
coverage in the second half of October 2020 appeared to be prompted by the fact
that the complainant had cancelled a scheduled performance to promote one of
her forthcoming projects or by statements she had made about her projects, or
which had been made by her co-stars. The
complainant also featured in coverage about the relationship of another actor
with whom the complainant had previously worked. In November 2020, a number of articles
reported on the complainant having dinner with another actor inside a restaurant
were published with accompanying speculation as to whether Covid rules had been
broken. Later that month, further
articles were published reporting on the marriage of the first actor with whom
the complainant had been pictured, in which the complainant was featured. The articles published in December 2020
reported on the complainant’s return to work and the professional work with
which she was engaged. In each of these
articles, one or more photographs from the various photosets were published.
34. The
Committee reviewed each article and gave consideration to the extent to which
the complainant was the principal focus of the coverage, the newsworthiness of
each and the nature of the articles. The
Committee did not consider that, individually, the articles were intrusive or
intimidating, noting that the articles reported on photographs which had been
taken whilst the complainant was in a public place, reported on her
professional life or featured the complainant because she was incidental to the
principal focus of an article. The Committee also took into account that the
coverage was generally prompted either by new developments in the story
speculating upon the relationship of the complainant with the actor with whom
she had been photographed, or by stories about the complainant’s professional
activities which, for editorial reasons, the publication considered would be of
interest to its readers. The Committee also considered the tone of the articles
which was not dissimilar to the tone adopted by coverage of such matters by
other publications and was not gratuitously offensive.
35. On
balance, and having taken into account all of the factors noted above, the
Committee concluded that the publication of the articles, taken as a whole, did
not constitute harassment, and did not breach Clause 3. The Committee also did
not find that a breach of Clause 3 arose from the publication creating a market
for photographs of the complainant, where the publication could not be
reasonably held responsible, under the terms of the Code, for the actions of
journalists or photographers working on behalf of other publications.
36. Clause 2 of the Editors’ Code makes clear
that it is unacceptable to photograph individuals in public places where there
is a reasonable expectation of privacy without their consent. The complainant
had been sitting to the rear of the restaurant when the photographs were taken,
which were obtained using a camera with a focal length of 200mm – longer than
the standard focal length of 35mm. A question for the Committee was, therefore,
whether the complainant had a reasonable expectation of privacy in these
circumstances.
37. The
complainant said that she had taken a clear step to protect her privacy by
seating herself away from the window of the restaurant, and away from public
view. The Committee noted that she was therefore not readily visible to
passers-by, to the extent which the restaurant lay-out appear to allow. In
addition, while the publication said that the complainant would have been
visible from the street and therefore she did not have a reasonable expectation
of privacy, it was not in dispute that a 200mm camera-lens had been used when
obtaining the photograph. It was also not in dispute that it was an agency photographer
who had taken the photos, rather than a member of the public; the photographs
had not, therefore, been taken by chance by an individual who had happened to
spot the complainant in a public place, though the Committee was satisfied that
the complainant had not been followed to the restaurant nor that they had been
“tipped-off” to the complainant’s presence. The Committee was also mindful of
what the photographs showed; she was having dinner with two other individuals,
away from the front of a restaurant. Whilst the complainant accepted that it
was a working dinner, she was not engaged in ‘public-facing’ work and there was
no suggestion that she was engaged in a public activity. The photograph had
been taken surreptitiously from outside the restaurant and with the aid of a
200mmcamera-lens. Taking these factors into account, the Committee considered
that the complainant did have a reasonable expectation of privacy in these
circumstances.
38. The
next question for the Committee was whether the public interest in publishing
the photographs of the complainant was sufficient to outweigh the complainant’s
reasonable expectation of privacy. The publication had argued that there was a
public interest, as it considered that they appeared to show the complainant
meeting others inside a restaurant, in contravention of the Covid-19
regulations in force at the time, which allowed only for meetings between
people from different households for the purposes of business.
39. When
assessing whether there was a public interest in the publication of the
photographs, the Committee was mindful that, under the Code, Editors are
required to demonstrate that they reasonably believed publication will both
serve, and be proportionate to, the public interest. The terms of the public interest exemption
further make clear that publication invoking the public interest will need to
demonstrate how they reached that decision at the time; the publication must
therefore demonstrate that it considered the public interest at the time that
the journalistic activity which raises an alleged breach of the Code occurred.
In this instance, the publication therefore had to demonstrate that it had
considered the public interest – and how it reasonably believed that
publication would both serve, and be proportionate, to the public interest –
prior to the initial publication of the photographs.
40.
While the publication said that it had considered the public interest prior to
publication, the complainant’s representative had confirmed that the dinner was
a business meeting and it was not in dispute that such meetings were
permissible according to the regulations at the time. The publication had not
challenged this explanation with the complainant’s representative and it
appeared that it did not have any grounds to do so. There was no indication
that any further discussions around the public interest had taken place after
the publication had been made aware of the complainant’s position. The
Committee accepted that, in certain circumstances, there may be a public
interest in reporting on breaches of Covid regulations. However, it did not
consider that the public interest had been satisfactorily established in this
case where, prior to publication, the complainant’s position that the meeting
complied with the rules in place at the time had not been challenged and where
there were no other matters upon which the publication sought to rely. The
Committee, therefore, did not consider that the publication had demonstrated
that it had considered the public interest – and to what extent it could be
said to have been proportionate to publish several photographs of the
complainant sat inside the restaurant – having taken into account the fact that
it had not challenged the complainant’s position that the gathering was allowed
by Covid guidelines prior to publication. Taking all these factors into
account, the Committee did not accept that there was a sufficient public
interest in the publication of the photographs of the complainant in the
restaurant, and there was therefore a breach of Clause 2 arising from their use
in five articles under complaint.
41. The
Committee acknowledged the complainant’s position that the sheer number of
published articles was intrusive. However, the Committee did not consider that the fact that a significant
number of articles had been published represented an intrusion into the
complainant’s private life and a breach of Clause 2. This concern fell for
consideration more appropriately under Clause 3, which the Committee had found
had not been breached for the reasons explained above. The Committee further
noted that the complainant’s concerns over the behaviour of photographers
during the period complained of were addressed by the terms of Clause 3, which
relates to intrusive behaviour on the part of journalists which occurs during
the newsgathering process. There was, therefore, no breach of Clause 2 on these
points.
Conclusion(s)
42. The
complaint was upheld under Clause 2 and Clause 3.
Remedial
Action Required
43.
Having upheld the complaint under Clause 2 and Clause 3, the Committee
considered what remedial action should be required. In circumstances where the
Committee establishes a breach of the Editors’ Code, it can require the
publication of a correction and/or adjudication. Given the nature of the
breach, the appropriate remedial action was the publication of an upheld
adjudication.
44. With
regard to the placement of the adjudication, the Committee considered the
nature of the breaches of the Code which had been established. In relation to
the breach of Clause 3, the Committee had found that the publication had
commissioned journalists to engage in behaviour that went against the terms of
a clear request to desist, and had not ensured that the principles of Clause 3
were observed by those working on its behalf. In relation to the breach of Clause 2, the publication had intruded into
the complainant’s privacy by publishing a set of photographs in five separate
articles. The Committee therefore decided that a link to the full adjudication
should be linked on the top half of the homepage of the publication’s website
for at least 24 hours, and should then be archived in the usual way. The
headline of the adjudication must make clear that IPSO has upheld the
complaint, and refer to its subject matter; it must be agreed with IPSO in
advance.
45. The
terms of the adjudication are as follows:
Lily
James complained to the Independent Press Standards Organisation that Mail
Online breached Clause 2 (Privacy) and Clause 3 (Harassment) of the Editors’
Code of Practice in a series of 51 articles, published between 12 October 2020
and 2 February 2021.
The
complainant said that the publication had harassed her by continuing to
approach her after she had made it aware of her concerns on several occasions
about what she considered to be persistent and intrusive approaches from the
press and her request that these approaches should cease.
The
complainant also said that the publication had breached her privacy by taking
and publishing a set of photographs showing her eating dinner in a restaurant
with two colleagues. She said she had been sitting towards the back of the
restaurant and was not readily visible to passers-by; therefore, she said, she
had a reasonable expectation of privacy, which was not overridden by any public
interest.
IPSO
found that Mail Online had breached Clause 3 of the Editors’ Code of Practice.
An IPSO privacy notice, circulated on 13 October 2020, made a specific request
for members of the press to leave the area around the complainant’s home and
refrain from attempting to contact and photograph her. After this request had been
made, a public interest was required under the terms of Clause 3 to justify
persisting in attempts to contact and photograph the complainant. The
publication had then commissioned a journalist to look for the complainant in
the vicinity of her home. The decision to direct a journalist to attend the
area around the complainant’s house to “watch” for her in the immediate
aftermath of the circulation of the notice broke the terms of the request to
desist from attempting to contact and approach the complainant in the vicinity
of her home, and the request for members of the press to disperse from the area
around her home. There was, therefore, a
breach of Clause 3 in relation to the repeated approaches to the area of the
complainant’s home. A separate complaint under Clause 3 about the volume of the
coverage relating to the complainant was not upheld.
IPSO
also found that the publication had breached Clause 2 of the Editors’ Code, by
publishing a set of photographs showing the complainant seated and eating in
the back of a restaurant. Clause 2 of the Editors’ Code makes clear that it is
unacceptable to photograph individuals in public places where there is a
reasonable expectation of privacy without their consent, and the Committee
concluded that the complainant did have a reasonable expectation of privacy at
the time that the photographs were taken, with a 200mm camera-lens. The
complainant had taken clear steps to seat herself away from public view, and
the photographs had been obtained surreptitiously from outside the restaurant
using professional equipment.
Mail
Online had said that there was a public interest in publishing the photographs,
which outweighed any reasonable expectation of privacy which the complainant
might have had – because in its view they appeared to show the complainant
engaged in an activity which contravened the Covid-19 guidance which was in
place at the time. However, the complainant had told Mail Online prior to
publication that the photographs showed her engaged in a business meeting –
which was allowed, according to guidance at the time, which Mail Online was not
in a position to dispute. It did not appear to have given further consideration
as to whether there was a public interest in the photographs’ publication,
having been made aware of this information. There was, therefore, a breach of
Clause 2.
IPSO
upheld the complaints under Clause 2 (Privacy) and Clause 3 (Harassment) and
required publication of this adjudication as a remedy.
Date
complaint received: 11/03/2021
Date complaint concluded by IPSO: 28/01/2022
Independent Complaints Reviewer
The publication complained to the Independent Complaints Reviewer about the process followed by IPSO in handling this complaint. The Independent Complaints Reviewer decided that the process was not flawed and did not uphold the request for review.