Decision of the Complaints Committee 05316-19 Storey v The Herald (Didcot)
Summary of Complaint
1. Sue Storey complained to the Independent Press Standards Organisation that The Herald (Didcot) breached Clause 1 (Accuracy) and Clause 4 (Intrusion into grief or shock) of the Editors’ Code of Practice in an article headlined “SCHOOLBOY FOUND HANGED” published on 13 March 2019.
2. The article, which appeared on the front page, reported on the opening of the inquest into the death of a 13 year old child. It included a quotation from the coroner which said that the child had a “previously well-known mental health history”. The article included a photograph of the child at a school sports event.
3. The article appeared online in much the same form with the headline “Inquest opens into death of Didcot schoolboy Harry Storey.” This article did not report that the coroner had told the inquest that the child had a “previously well-known mental health history”, but instead that the child had “previously no known mental health history”.
4. The complainant, the mother of the child who died, said that the article inaccurately reported that her child had a “previously well-known mental health history”. While not present at the inquest, she said her child had no mental health issues, and reporting this had caused her and her family much distress. During IPSO’s investigation, the complainant said that coroner had confirmed that he had in fact said that her son had “no known mental health history”, and provided a recording of the proceedings to show this. The complainant also said that the article breached Clause 4. She said that the prominent headline and photograph of her child was inappropriate and unnecessary, and had not been published with her knowledge or consent. She also said that details of how her son had died had not been communicated to teachers or students at the school; by publishing these details in the article, it had caused her and her family much distress.
5. The publication apologised for the distress caused. It said that it was contacted directly by the complainant in relation to the article. At this point, in the absence of the recording of the inquest, the publication maintained that the article was accurate because it was reflective of the notes taken by the journalist during proceedings, and had been corroborated in writing by a second journalist from another news outlet. However, it recognised the distress caused by the quote, and printed the correction and apology set out below in the next edition on its front and second page. Furthermore, when it was provided with a recording of the inquest during IPSO’s investigation, it accepted that the reporter had misheard what the coroner had said. However it said that the action it had taken at the time of the direct approach was sufficient under the terms of Clause 1(ii).
Front page correction:
“Harry inquest correction
On the front page of last week’s Herald (March 13), we reported on the inquest opening for Harry Storey. The report incorrectly stated that Harry had a “well-known mental health history”.”
Page 2 continuation:
On the front page of last week’s Herald, we reported the Harry Storey inquest opening. The report incorrectly stated that Harry had a “well-known mental health history”. The statement from the coroner was, in fact, that Harry had “no known mental health history”. We apologise for this mistake and distress caused to Harry’s family and friends. They would like us to point out that Harry was a cheerful young man and talented sportsman. Harry’s family are asking for donations, in lieu of flowers, to the Paediatric Intensive Care Unit at John Radcliffe Hospital, which cared for Harry. Donations can be made to [Named Funeral Service] on [Telephone number] or via [email address]. If you need someone to talk to, Samaritans helpline is open 24/7. Call 116 123 or email email@example.com.”
6. The complainant did not accept this offer of correction. She said that it should apologise for the overall reporting of her son’s death, and should have appeared in full on the front page, rather than being continued on page two.
7. The publication did not accept that the article’s publication had been handled insensitively. It said that it was entitled to report on inquest proceedings and there was a significant public interest in this particular case. It said that it did not make any direct approaches to the family but instead had contacted the police and the school to inform them that the article would be published, and to ask whether the parents would like to speak. It also said that following the article, it had ensured that there was additional training for staff in relation to the reporting of suicide, and cases involving children. It said that it had contacted the school in relation to the photograph of the child, which it had taken at a previous sports event. The school did not respond to say that it, or the family, did not want the photograph to be published. It said that the only time it had named Harry was when the inquest opened and his details were publicly available.
Relevant Code Provisions
8. Clause 1 (Accuracy)
i) The Press must take care not to publish inaccurate, misleading or distorted information or images, including headlines not supported by the text.
ii) A significant inaccuracy, misleading statement or distortion must be corrected, promptly and with due prominence, and — where appropriate — an apology published. In cases involving IPSO, due prominence should be as required by the regulator.
iii) A fair opportunity to reply to significant inaccuracies should be given, when reasonably called for.
iv) The Press, while free to editorialise and campaign, must distinguish clearly between comment, conjecture and fact.
9. Clause 4 (Intrusion into grief or shock)
In cases involving personal grief or shock, enquiries and approaches must be made with sympathy and discretion and publication handled sensitively. These provisions should not restrict the right to report legal proceedings.
Findings of the Committee
10. The Committee first wished to express its condolences to the complainant and her family for the tragic loss of her son.
11. Although the article had accurately reported the contemporaneous notes taken at the inquest, these notes had inaccurately recorded what was said by the coroner; this was a breach of Clause 1(i). In the context of an inquest report, inaccurately reporting the circumstances of a person’s death and the possible contributing medical causes constituted a significant inaccuracy and required correction under the terms of Clause 1(ii). The inaccuracy did not appear in the online version of the article.
12. Following the complainant’s direct approach to the newspaper, the correction was published in the next edition of the newspaper after the original article was published. This was sufficiently prompt. The wording of this correction clearly set out the inaccuracy, the correct position, and apologised to the family for the mistake and the distress caused. Although not a requirement of Clause 1(ii), the Committee welcomed the extra steps the publication had taken in response to the sensitive nature of the inaccuracy: printing a tribute from the family to the child; pointing readers to the family’s requests for funeral arrangements; and including contact details for the Samaritans. In considering whether the correction was sufficiently prominent, the Committee had regard for the fact that the placement of any remedial action must be proportional to the original placement and seriousness of the breach. In this case, the article appeared on the front page and then on page two – the inaccuracy appeared on the front page. The correction which was published appeared on both the front page and page two; the part of the correction which appeared on the front page made clear that the statement was inaccurate and the continuation on page two made clear the correct position and apologised for the mistake and the distress caused. For these reasons, and in acknowledgement of the prompt and comprehensive nature of the correction, the Committee considered that the correction was sufficiently prompt and there was no breach of Clause 1(ii).
13. Deaths affect whole communities as well as the immediate family, and there is often widespread interest in the circumstances of a death, particularly in the sudden death of a child. Although the Committee recognised that the complainant had found the publication of the article to be distressing, the terms of Clause 4 specify that its provisions should not restrict the right to report legal proceedings. In this case, the article was an inquest report, and did not mock or ridicule the complainant’s son, or go beyond what was heard at proceedings. The photograph of the child simply showed him at a school sports events, and at the time of publication, his name and information about his death was in the public domain via the inquest proceedings. The publication had also had permission to use this photograph from their reporting of a previous event and they had informed both the school and police liaison that it would be used in order for them to tell the family so they would not be surprised when it was published. As such, reporting this information did not constitute a breach of Clause 4.
14. The complaint was upheld under Clause 1(i)
Remedial Action Required
15. The Committee found that the correction previously printed by the publication was sufficient to correct the significant inaccuracies and no further action needed to be taken.
Date complaint received: 14/07/2019
Date complaint concluded: 28/02/2020Back to ruling listing