Decision
of the Complaints Committee – 10225-21 A man and a woman v Ardrossan &
Saltcoats Herald
Summary
of Complaint
1. A man
and a woman complained to the Independent Press Standards Organisation that
Ardrossan & Saltcoats Herald breached Clause 2 (Privacy) and Clause 4
(Intrusion into grief or shock) of the Editors’ Code of Practice in an article
headlined “[A woman] cycles to Beatson to thank them for saving her life”,
published on 15th September 2021.
2. The
article reported that a named woman, who was a “breast cancer survivor”, had
completed a charity cycle ride along with a “big group of family and friends
including husband [name] and daughter [name]”. It stated that the cyclists had
travelled “to the treatment centre that helped save her life” and that the
money raised was going to the centre as well as “North Ayrshire Cancer Care”.
The article also reported that the woman “wears a t-shirt that has become her
motto during her training and inspiration to herself and the others, it simply
says, ‘It came, we fought, I won, Survivor’”. The article also included an
image of the group of cyclists and was captioned, “[A woman], centre, and the
cyclists set off from Stevenston”.
3. The
complainants were the woman mentioned in the article as being a “breast cancer
survivor” and her husband, who had also been mentioned in the article. They
said the article breached Clause 2 because it disclosed her medical condition
without her consent. The complainants stated that the woman had met the
journalist, who was an acquaintance of the family, coincidentally roughly two
weeks before the charity cycle ride. The journalist had said she wanted to
write an article covering the forthcoming ride and the woman agreed but had not
mentioned her medical condition at any time, as she had not wanted her
condition to be made public, but rather wanted to focus on the charities which
would benefit from the ride. The complainants noted that the fundraising page
for the ride did not mention the woman’s condition. Originally, the fundraising
page included an image of the cycle route, and, after the ride had been
completed, it was changed to an image of the group.
4. The
complainants also said the article breached Clause 2 because it had included
the name of the man and their daughter without consent.
5. The
complainants also said the article breached Clause 4 because the inclusion of
the woman’s medical condition had caused her significant distress.
6. The
publication said it did not accept a breach of Clause 2. It said that the woman
and the reporter had known one another for ten years and had bumped into each
other in town. They had discussed the charity bike ride and the journalist, who
had already been aware of the complainant’s illness, proposed publicising it in
an article. The woman had been receptive to the idea of an article and told the
journalist she would be in touch following the event. The publication stated
that the reporter had not been made aware that the woman did not want to make
public the reason for the cycle ride or her personal connection to the
beneficiaries. Following their conversation, the reporter believed the woman’s
illness was public knowledge. The publication said that, after the bike ride,
it received a submission from a third party via the “send us your news” section
on the website. This submission, from a named individual who was not the
complainant, had stated that the bike ride was a way for the complainant to
show her gratitude for the treatment she had received; it included the woman’s
first name and her medical condition, along with photographs from the bike
ride, as well as request for a call back if the publication decided to use the
story. The submission had also included the names of the complainant’s husband
and daughter. The publication stated that the names of the husband and daughter
were in the public domain because they appeared on the woman’s public Facebook
page.
7. The
publication said that, in the image included in the article, which had been
taken during the 50-mile bike ride, the complainant could be seen wearing a
pink top that read “It came, we fought, I won. Survivor”, a phrase it said was commonly
associated with the woman’s illness, accompanied by an image of a ribbon. Over this top, she wore a pink sparkly
brassiere. Images of the complainant wearing this top also appeared on her
public Facebook page where she had been promoting the event.
8. The
publication also did not accept a breach of Clause 4. It said that no
insensitive approaches had been made as, in a conversation between the woman
and the reporter, the woman had supported coverage of the event and indicated
that she would be happy to speak about it. The coverage also concerned a public
event, and no request was made for the woman’s illness to be excluded.
9. The
complainants said that the online submission had not been made by them but had
come from another source without their knowledge or consent.
10. The
publication said the reporter was aware of the name of the sender and that it
was not the complainant. However, the reporter assumed that, following the
earlier conversation with the woman, and because she was expecting coverage of
the event with photos, this was the way the complainants had chosen to share
the information and that this person was acting on their behalf.
11.
Notwithstanding its position, the publication offered to work with the
complainants to write an article highlighting the work of the charities.
12. The
complainants said the images provided by the publication in which the woman was
seen wearing a t-shirt that said “It came, we fought, I won. Survivor” did not
identify her as being affected by a particular illness as the slogan made no
reference to any condition.
13. The
complainants did not accept the publication’s offer as a way to resolve their
complaint.
Relevant
Code Provisions
Clause 2
(Privacy)
i)
Everyone is entitled to respect for their private and family life, home,
physical and mental health, and correspondence, including digital
communications.
ii)
Editors will be expected to justify intrusions into any individual's private
life without consent. In considering an individual's reasonable expectation of
privacy, account will be taken of the complainant's own public disclosures of
information and the extent to which the material complained about is already in
the public domain or will become so.
iii) It
is unacceptable to photograph individuals, without their consent, in public or private
places where there is a reasonable expectation of privacy.
Clause 4
(Intrusion into grief or shock)
In cases
involving personal grief or shock, enquiries and approaches must be made with
sympathy and discretion and publication handled sensitively. These provisions
should not restrict the right to report legal proceedings.
Findings
of the Committee
14. The
Committee first extended its sympathy to the woman and acknowledged the
sensitivity of the issues raised by the article.
15. The
article had revealed that the woman had survived breast cancer. Clause 2 states
that everyone is entitled to respect for their private life, which includes
their health, and requires editors to justify an intrusion into an individual’s
private life without consent. In assessing whether such an intrusion is
justified, the Committee will take into account an individual’s own public
disclosure of information and the extent to which it is already in the public
domain. The Committee therefore had to decide whether the woman had consented
to publication of the information by the publication; whether she had otherwise
disclosed the information; and the extent (if at all) to which the information
was already in the public domain.
16. The
woman had discussed the upcoming cycle ride with someone she knew was a
reporter and who had suggested writing an article on the subject. The reporter
had said she was aware of the woman’s medical condition, having been informed
by a relative of the woman at a fitness class. The woman had not made clear
that she did not want her diagnosis made public. The complainants stated that
the fact the woman had suffered from breast cancer had not formed part of the
conversation with the journalist, and that the conversation had focused on the
purpose of the cycle ride: to raise money for two charities. The reporter, an
acquaintance of the complainant, had assumed that her previous medical
condition was public knowledge. The Committee expressed concern over this
assumption: personal medical information constitutes private information, and
where the condition was not mentioned in the conversation between the
complainant and the reporter, this conversation did not constitute consent by
the complainant for the publication of the information about her medical
condition.
17. The
Committee then considered whether the submission made to the publication by a
third party constituted consent for the publication of the woman’s medical
information. The submission had clearly been made by an individual other than
the woman and, furthermore, had requested direct contact should the publication
wish to use the submitted material. The publication had assumed that this
represented the information it was expecting regarding the cycle ride and
photos of the event and had not taken steps to establish whether the
information had been provided with the knowledge and consent of the woman. The
Committee did not consider the submission of the information was sufficient to
constitute consent to publish the information about the woman’s diagnosis. The
Committee therefore concluded that the publication had published this
information without consent.
18. The
Committee then considered the extent to which this information had already been
publicly disclosed by the woman. The woman had posted images on her public
social media page that showed her wearing a pink t-shirt with a ribbon that
bore the slogan “It came, we fought, I won, Survivor.” She had also shared
images on her public social media page in which she wore this t-shirt along
with a pink bra, worn on the outside of the t-shirt, in the context of
promoting the charity cycle ride. An image of her wearing this outfit also
formed her profile picture on her fundraising page. She had also worn this
outfit out in public during the cycle ride. The image included in the article
and later added to the fundraising page showed that she was the only individual
in this specific outfit. The Committee considered that the slogan and ribbon on
the t-shirt effectively disclosed her cancer diagnosis, and the colour of the
t-shirt and the bra indicated the type of cancer – breast cancer. This
information had been established in the public domain through the public social
media page, and on the fundraising page.
19. The
Committee sympathised with the complainant’s desire to exercise control over
the disclosure of her medical diagnosis, but it concluded that she had
disclosed the information by wearing attire on the cycle ride that effectively
communicated her status as a breast cancer survivor, which had been further
publicised for the purpose of promoting the fundraiser. It had been established
in the public domain to a sufficient extent that she no longer had a reasonable
expectation of privacy in relation to this information, and accordingly its
inclusion in the article did not constitute an intrusion into her privacy.
There was no breach of Clause 2.
20. The
Committee then considered whether the inclusion of the names of the man and
their daughter represented a breach of Clause 2. Their names had also appeared
on the woman’s social media page and so were established in the public domain.
In addition, someone’s name or familial relationship to another individual is
not usually considered private information. As such, there was no breach of
Clause 2 on this point.
21.
Finally, the Committee considered Clause 4. The Committee were sympathetic and
sorry to hear that the woman had suffered distress because of the article.
However, it did not consider that the publication of the article, which
promoted a charity event promoted by the complainant, related to an incident of
grief or shock, or that the publication had handled it insensitively. As such,
there was no breach of Clause 4.
Conclusion(s)
22. The
complaint was not upheld.
Remedial
Action Required
23. N/A
Date
complaint received: 25/09/2022
Date complaint concluded by IPSO: 22/04/2022
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