Decision
of the Complaints Committee – 10309-22 Various v The Times
Summary
of Complaint
1. The
Independent Press Standards Organisation received various complaints that The
Times breached Clause 1 (Accuracy) of the Editors’ Code of Practice in an
article headlined “36% of Tories want him out”, published on 27 June 2022.
2. The
article reported on the results of a YouGov poll, and said that “[a]bout four
in ten Tory voters want Boris Johnson to quit, a poll shows” before going on to
report that “the latest YouGov poll found that 60 per cent [of all voters] did
not want him to be prime minister, against 25 per cent hoping that he is still
in No 10 next year”.
3. The
article was accompanied by a graphic showing the results of the poll, which was
titled “What do Tory voters think”, which purported to show the views of
Conservative voters. In the classic tablet edition of the newspaper, the graph
showed three bars. The largest bar was labelled “Johnson to remain Prime
Minister, 25%”; the second largest bar, which was approximately a third smaller
than the largest bar, was labelled “I would prefer someone else to be PM, 60%”;
and the smallest bar, which was approximately a quarter of the size of the
largest bar, was labelled “Don’t Know, 15%”. Only the classic tablet edition
version of the graph was labelled in this manner.
4. IPSO
received 11 complaints about the article. Complainants said that the classic
tablet edition of the article was inaccurate in breach of Clause 1, as the
accompanying graph was incorrectly labelled; with the largest bar being
labelled "Johnson to remain Prime Minister, 25%", where it appeared
that a majority of respondents (60%) had in fact responded "I would prefer
someone else to be PM".
5. Prior
to IPSO making the publication aware of the complainants’ concerns, it
republished the classic tablet version of the story with the graphic removed;
this was done on the same day that the article was originally published.
6. Also
prior to IPSO making the publication aware of the complainants’ concerns, it
published corrections on its website and in print – one day after the initial
publication of the graph. The print correction appeared in the newspaper’s
regular Corrections & Clarifications column, on page 26. The website
correction was published in the regular Corrections & Clarifications
column. Both corrections read as follows:
A
graphic that appeared in some tablet editions was misleading (news, Jun 27).
Contrary to the figures shown, a poll found that 51 per cent of Conservative
voters wanted Boris Johnson to remain prime minister in a year's time, 36 per
cent would prefer someone else and 13 per cent did not know.
7. The
publication said, while it accepted that the mislabelled graphic was
misleading, it did not consider it to have been significantly misleading in
breach of Clause 1. It said that this was the case where the text of the
article made clear the actual poll results, which was that “[n]early four in
ten Tory voters want Boris Johnson to quit”; therefore, it said that readers
would have been made aware that an error had been made.
8. The
publication explained that when the graphic was being processed for the classic
tablet edition, a human error had occurred and the wrong figures were
transferred to the artwork. It also provided the poll results which had acted
as the source for the story: the 25%, 60%, and 15% figures correlated to the
responses of all poll respondents, rather than just those who had voted
Conservative in the previous election.
9. The
publication also published the correction wording in the classic tablet edition
of the newspaper on 7 July, two days after it had been made aware of the
complainants’ concerns. This version of the correction appeared in the
Corrections & Clarifications column.
Relevant
Code Provisions
Clause 1
(Accuracy)
i) The
Press must take care not to publish inaccurate, misleading or distorted
information or images, including headlines not supported by the text.
ii) A
significant inaccuracy, misleading statement or distortion must be corrected,
promptly and with due prominence, and — where appropriate — an apology
published. In cases involving IPSO, due prominence should be as required by the
regulator.
iii) A
fair opportunity to reply to significant inaccuracies should be given, when
reasonably called for.
iv) The
Press, while free to editorialise and campaign, must distinguish clearly
between comment, conjecture and fact.
Findings
of the Committee
10. The
Committee acknowledged that the mistake had resulted from human error; however,
it was not in dispute that the graphic as published was inaccurate in its claim
that the results were from Tory voters rather than all voters. It also considered the graph to be inaccurate
where the relative size of the bars on the chart did not align with the figures
provided. There was therefore a breach of Clause 1 (i).
11. The
publication, while accepting that the graphic itself was inaccurate, had noted
that the true position was made clear in the text of the article, which set out
the poll results correctly and in full. However, the Committee considered that
the text of the article could not be relied upon to correct the inaccurate
accompanying graphic. Rather, the Committee considered the inaccuracy to be
significant, and therefore in need of correction, where it claimed to provide
the opinions of the Conservative-voting public of the Prime Minster of the
United Kingdom, but gave figures relating to different data which was
substantially different to the actual data. It also considered the graph to be
significantly inaccurate and in need of correction where the relative size of
the bars on the chart did not align with the figures provided. The publication was therefore required to
correct the graphic, under the terms of Clause 1(ii).
12. The
Committee considered whether the action taken by the publication was sufficient
to avoid a further breach of Clause 1(ii). For corrective action to satisfy the
terms of Clause 1(ii), it must be published promptly and with due prominence.
The corrective action should also make clear what information is being
corrected, and what the true position is.
13. The
publication had published corrections in print, online, and in the classic
tablet edition of the newspaper. The correction made clear that it pertained to
a “graphic that appeared in some tablet editions” which related to polling of
Conservative voters on their view of Boris Johnson. It also set out that the
graphic was misleading in relation to the “figures shown”, and gave the correct
figures. The print and online correction had been published promptly prior to
the publication being made aware of the IPSO complaint, and the tablet version
of the correction was published two days after they were made aware. All of the
corrections were published in established Corrections & Clarifications
column. The Committee was therefore satisfied that the corrections addressed
the terms of Clause 1 (ii), and there was no further breach.
Conclusion(s)
14. The
complaint was partly upheld under Clause 1.
Remedial
Action Required
15. The
published corrections put the correct position on record and was offered
promptly and with due prominence. No further action was required.
Date
complaint received: 27/06/2022
Date complaint concluded by IPSO: 24/08/2022
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