Decision of the Complaints Committee 13421-17 Hoyte v Solihull News
Summary of complaint
1. Paul Hoyte complained to the Independent Press Standards Organisation that Solihull News breached Clause 1 (Accuracy) in an article headlined “£20,000 payout for JLR worker in ‘bad apple’ poster row”, published in print on 2 June 2017.
2. The article
reported that the complainant had been an employee at Jaguar Land Rover Ltd,
and had brought legal claims against his former employer for unfair dismissal,
on the grounds of race and disability discrimination and
harassment because of his race. The
article stated that the claimant alleged that racist comments had been made in
relation to a workplace poster, which the article reported aimed to “discourage
workers from taking part in disruptive behaviour.” The article stated that the
poster “featured a tree full of healthy apples with a rotten one in the middle”
and carried the caption “don’t let one bad apple spoil it for everyone.” The
article also reported that the complainant had complained that racist nicknames
had been used in the workplace, and also stated that he had brought a
discrimination claim, and had accused workers of harassing him because of his
disability. The article reported that the complainant had won his claims for
disability discrimination and harassment and had been awarded nearly £20,000,
but claims for unfair dismissal and race discrimination were rejected. The
article also stated that the complainant’s claim for costs had been rejected.
3. The complainant
said that the article was inaccurate. He said that the tribunal had accepted
his claim of racial discrimination, and this represented the majority of the
compensation he was awarded. He also said he had made allegations of disability
discrimination and harassment against his manager, not fellow workers, that the
poster in question was not to do with difficult workers, but a whistle blowing
hotline, and that his employer had made an application for costs, which had
been refused, not him. The complainant was also concerned that the article did
not make clear that the company’s internal procedures had been criticised by
the tribunal judge.
4. The newspaper said
that the article was based on information heard during proceedings and the judgment
published by the tribunal. The newspaper did not believe that the complainant’s
concerns relating to the purpose of the workplace poster, that the complainant
believed his manager had discriminated and harassed him because of his
disability, and that the article excluded the tribunal’s criticism of the
employer’s internal procedures represented significant inaccuracies as to
require correction under the terms of Clause 1 (ii).
5. The newspaper said
that the summary on the first page of the tribunal’s judgment stated that only
claims for harassment on the grounds of race and disability and disability
discrimination had been upheld. However the full judgment, which the newspaper
had relied on at several points in the article, made clear that the complainant’s
race discrimination claim had also been upheld. The newspaper also accepted
that it had erroneously reported that the complainant had applied for costs,
when in fact the application had been made by his employer. The publication
offered to publish the following correction on page 2 to reflect this:
On 2 June 2017 (“£20,000 payout for JLR worker in ‘bad
apple’ poster row”) we reported that “Mr Hoyte had won his claims for
disability discrimination and harassment, but claims for unfair dismissal and
race discrimination were rejected.” We would like to make clear that while Mr
Hoyte’s claim for unfair dismissal was rejected, he won his claims for race
discrimination and disability harassment. We also reported that Mr Hoyte’s
claim for costs was rejected and would like to clarify that Mr Hoyte made no
claim for costs - it was the respondent’s claim for costs that was refused.
The complainant did not accept the correction offered.
Relevant Code provisions
6. Clause 1 (Accuracy)
i) The Press must take care not to publish inaccurate, misleading or distorted information or images, including headlines not supported by the text.
ii) A significant inaccuracy, misleading statement or
distortion must be corrected, promptly and with due prominence, and — where
appropriate — an apology published. In cases involving IPSO, due prominence
should be as required by the regulator.
Findings of the Committee
7. The summary on the first page of the employment tribunal’s judgment had omitted that the complainant’s claim for race discrimination was also upheld. However, the article had gone further than omit the complainant’s race discrimination claim, but had reported that it had been rejected by the tribunal. The article had also reported that the complainant had applied for costs that had been rejected, when in fact his employer’s application for costs had been rejected. The full judgment, which the newspaper was in possession of, made clear that the complainant’s claim of race discrimination was upheld, and that his employer had applied for costs and this had been rejected. In this respect, the newspaper had failed to take care not to publish inaccurate information, in breach of Clause 1 (i).
8. It was significantly inaccurate for the article to report
that his claim for race discrimination was not upheld, as this was the grounds
on which the majority of the compensation was awarded. Similarly, it was also
significantly inaccurate to report that the complainant’s application for costs
was refused, as this was an inaccurate report of the tribunal’s findings. In
this respect, the newspaper had failed to take care not to publish inaccurate information,
in breach of Clause 1 (i).
9. The Committee also noted the complainant’s concern that
the article had not made clear that his disability harassment claim was brought
against his manager. The Committee did not find this to be significant, as the
identity of the employees who the complainant accused of harassment did not
appear to have a bearing on the decision of the tribunal, and were not directly
referenced in the findings.
10. The poster advertised a whistleblowing hotline. The
article had accurately described what was depicted in the workplace poster and
reported the complainant’s concern that his colleagues had made racist comments
in relation to the “bad apple” campaign shown in the poster. In the context of
an article reporting on the complainant’s employment tribunal, it was not
misleading to characterise the poster as seeking to “discourage workers from
taking part in disruptive behaviour.” Also, the newspaper’s decision not to
include the tribunal’s criticism of the employer’s internal procedures was a
matter of selection, over which the newspaper has editorial discretion. The
omission of this information did not render the article inaccurate or otherwise
11. The complaint was upheld in relation to Clause 1 (i).
Remedial action required
12. Having upheld the complaint, the Committee considered what remedial action should be required.
13. The newspaper had promptly offered to publish a correction on page 2, which addressed the inaccuracies and was sufficiently prominent. This should now be published.
Date complaint received:06/06/2017
Date decision issued: 01/09/2017
Back to ruling listing