Resolution Statement – 13587-16 Gibbins v The Metro
Summary of Complaint
1. Angela Gibbins complained to the Independent Press
Standards Organisation that The Metro breached Clause 1 (Accuracy) of the
Editors’ Code of Practice in an article headlined “Charity boss in ‘privileged
George’ rant faces inquiry”, published on 27 July 2016, and in relation to a
set of readers’ letters published under the headline “Boss should resign over
George rant”, published on 28 July 2016.
2. The article reported that the complainant “who
reportedly wrote that Prince George ‘already looks like a f******* d****head’
in a Facebook rant will face investigation, her bosses have said”. One reader's letter repeated the claims that
she had referred to Prince George as looking like a ‘fucking dickhead’, and
another said that “If anyone’s a d***head it’s [the complainant]”.
3. The complainant said that another Facebook user had
posted a meme on Facebook which attracted hundreds of comments. A meme is an
image, often accompanied by a short amount of text, which is easily shared on
social media. In this case, the meme consisted of an image of Prince George
accompanied by the words “I know he’s only two years old, but Prince George
already looks like a fucking dickhead”.
The complainant had made comments about children and privilege in a
sub-thread conversation with friends. However, she had not referred to Prince
George as “looking like a fucking dickhead”. She said that the article claimed
that she had done so, which was inaccurate.
She said that the readers’ letters repeated the false allegation.
4. The publication said that its article was published
following inaccurate and misleading claims in another publication, and said it
was grateful to the complainant for drawing to its attention that she had not
said that Prince George “looks like a fucking dickhead”. It offered to publish
a clarification on this point.
Relevant Code Provisions
5. Clause 1 (Accuracy)
i) The Press must take care not to publish inaccurate,
misleading or distorted information or images, including headlines not
supported by the text.
ii) A significant inaccuracy, misleading statement or
distortion must be corrected, promptly and with due prominence, and — where
appropriate — an apology published. In cases involving IPSO, due prominence
should be as required by the regulator.
iii) A fair opportunity to reply to significant
inaccuracies should be given, when reasonably called for.
iv) The Press, while free to editorialise and campaign,
must distinguish clearly between comment, conjecture and fact.
Mediated Outcome
6. The complaint
was not resolved through direct correspondence between the parties. IPSO
therefore began an investigation into the matter.
7. Following
IPSO’s intervention, the publication offered to publish the following apology
in its Clarification and Corrections panel on page 2 of the newspaper. It also
offered to publish the same wording on its website, with a link on the homepage
appearing for 24 hours with the headline “Angela Gibbins”:
An article published on 27 July (‘Charity boss in
‘privileged George’ rant faces inquiry’) incorrectly claimed that British
Council manager Angela Gibbins had written an insulting Facebook post about
Prince George in which she called him a f****** d***head. The article invited
readers’ opinions and on 28 July letters were published in the Metro Talk
section with the headline ‘Boss should resign over George rant’. In these
readers’ letters the claim was repeated that Ms Gibbins had called Prince
George a f****** d***head, that she had used gutter language towards a three
year old and she was herself called a d***head by one reader. We accept that Ms
Gibbins did not make the offensive attack on Prince George or use ‘gutter
language’. We apologise to her for suggesting otherwise and for publishing
offensive language about her in the readers’ letters section.
8. The complainant said that this resolved her complaint
to IPSO under Clause 1.
9. As the
complaint was successfully mediated, the Complaints Committee did not make a
determination as to whether there had been any breach of the Code.
Date complaint received: 24/11/2016
Date complaint concluded by IPSO: 21/03/2017