Resolution Statement – 27884-20 Iles v The Mail on Sunday
Summary of Complaint
1. David Iles complained to the Independent Press Standards
Organisation that The Mail on Sunday breached Clause 1 of the Editors’ Code of
Practice in an article headlined “Doctors' strike threat in wake of virus
crisis”, published on 30 August 2020.
2. The article reported that the British Medical Association
(BMA) was considering industrial action in response to “years of pay
restraints.” It said that doctors were “poised to strike over pay as they seek
to exploit public sympathy for NHS workers in the wake of the coronavirus
crisis” after “the Government announced that doctors would get a 2.8 per cent
pay rise.” The article also reported that “[t]he average GP partner earns
£113,000 while hospital consultants pocket an average of just under £114,500.”
3. The article also appeared online in substantially the
same format under the headline “Now Doctors could STRIKE over pay amid public
sympathy for NHS workers following the coronavirus crisis”.
4. The complainant said that the article was inaccurate in
breach of Clause 1; there was no evidence to support the claim that doctors
were seeking to “exploit public sympathy for NHS workers in the wake of the
coronavirus” and the complainant considered that this was comment on the part
of the publication and should have been distinguished as such. The complainant also said that it was
misleading to include the pay of GP partners in the article, as GP partners are
not NHS employees and therefore would not be receiving a pay-rise; he
considered that, by including details about the average pay of GP partners, the
article may have misled readers into believing that they would also be
receiving a 2.8% pay rise, which he said was inaccurate.
5. The publication said it did not accept that the Code had
been breached. The reference to doctors seeking to “exploit public sympathy for
NHS workers in the wake of the coronavirus” came from a motion on the agenda at
BMA’s Annual Representative Meeting, which referred to the “significant work of
UK doctors and medical students in fighting the Covid-19 pandemic and that this
work was performed on a background of sustained real-terms pay erosion for
doctors in the UK” before going on to propose a plan of action in case the
request for a significant above-inflation pay increase was not met. It also
noted that whether or not an organisation or an individual is seeking to
exploit something is by its nature subjective, and that readers would recognise
this. It also said that the article did not state that GP Partners would
receive a 2.8% pay increase, nor was it intended that the article would suggest
this. Rather, the reference to GP partners’ pay was intended as an example of
pay within the medical profession in the UK.
6. While the publication did not accept that the Code had
been breached, it amended the online article to make clear that GP partners
would not receive a 2.8% pay increase.
7. The complainant said that the publication’s response was
not sufficient to address his concerns, as he still considered that the article
demonstrated a deliberate attempt on the part of the publication to mislead
readers, in breach of Clause 1.
Relevant Code Provisions
8. Clause 1 (Accuracy)
i) The Press must take care not to publish inaccurate,
misleading or distorted information or images, including headlines not
supported by the text.
ii) A significant inaccuracy, misleading statement or
distortion must be corrected, promptly and with due prominence, and — where
appropriate — an apology published. In cases involving IPSO, due prominence
should be as required by the regulator.
iii) A fair opportunity to reply to significant inaccuracies
should be given, when reasonably called for.
iv) The Press, while free to editorialise and campaign, must
distinguish clearly between comment, conjecture and fact.
Mediated Outcome
9. The complaint was not resolved through direct
correspondence between the parties. IPSO therefore began an investigation into
the matter.
10. The publication offered to print the following
clarification in its regular Corrections and Clarifications column, on page 2
of the newspaper, and as a footnote to the online version of the article:
An article on 30 Aug (“Doctors’ strike threat in wake of
virus crisis”) suggested GP partners would receive a 2.8% doctors’ pay rise
announced in July. In fact, GP partner pay is determined separately.
11. The complainant said that this would resolve the matter
to his satisfaction.
12. As the complaint was successfully mediated, the
Complaints Committee did not make a determination as to whether there had been
any breach of the Code.
Date complaint received: 08/09/2020
Date complaint concluded by IPSO: 30/11/2020
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