Decision of the Complaints Committee – 28947-20 Laker v
Daily Mail
Summary of Complaint
1. Laura Laker complained to the Independent Press Standards
Organisation that the Daily Mail breached Clause 1 of the Editors’ Code of
Practice in an article headlined “You can't say Lycra louts”, published on 30
September 2020.
2. The article reported on the draft guidelines, produced by
the University of Westminster’s Active Travel Academy, on the media’s reporting
of road collisions. The headline was followed by a sub-heading that stated
campaigners had called for the abuse of cyclists “to be made a hate crime”,
with the text of the article stating that under the proposed media cyclists
would get the “same protection as domestic violence victims and refugees”. The
article went on to report that under the Road Collision Reporting Guidelines (RCPG),
which were “backed” by the press regulator IMPRESS, cyclists who claimed they
had been “insulted” would be able to make formal complaints on the grounds that
it “provoked hared”. The article then suggested that under the RCPG newspapers
would be “gagged” from reporting if an injured cyclist “was not wearing a
helmet or high-vis clothing” and would instead be “urged to shame ‘criminal’
motorist” for road collisions involving bicycles with media coverage at present
dehumanised cyclists and favouring “speeding motorists”. The article also
included the comments made by a prominent motorist campaigner, who suggested
the RCPG were attempt by “the Lycra-clad liberal elite” to “muzzle the Press”.
3. The complainant, one of the authors of the RCPG, said the
article misrepresented the proposed guidance, including its second clause
related to discrimination. The complainant said this clause recommended
publications to avoid using “negative generalisations” and “dehumanising
language” which may “incite violence or hatred” against road users; the
guidance was trying to raise industry standards, not advocate a change to the
legal interpretation and application of hate crimes. She said the article
inaccurately and misleadingly conflated this, suggesting that under the RCPG
“abuse of cyclists would be treated a ‘hate crime’ and they would get the same
protection as domestic violence victims and refugees”. She added cyclist would
not be able to make a formal complaint about being insulted, as suggested by
the article, unless the language used “amounted to dehumanisation” and thereby
“risked their safety”. The complainant also expressed concern that the article
inaccurately presented the RCPG as a “campaign” to “gag” or “ban” the media
from using certain language or reporting certain details of a collision such as
whether an injured cyclist was “not wearing a helmet or high-vis clothing.” The
guidelines sought to offer guidance on best practice; they were clearly not
seeking some form of legally enforceable censorship. In addition, she said the
article was inaccurate to state that the RCPG was “backed” by IMPRESS when the
press regulator had, in fact, only provided advice on the compilation of
guidelines.
4. The publication did not accept that the article breached
the Editors’ Code. It said the article was a reasonable characterisation of the
RCPG which recommended “publishers must avoid using negative generalisations of
road users and must not use dehumanising language or that which may incite
violence or hatred against a road user in comment and news coverage”, with
“Lycra lout” given as a specific example of dehumanising language. This term
was included in the supplementary section of the draft guidelines and also on
the RCRG website, with the latter suggesting the term “demonis[ed] the most
vulnerable on the roads”. The publication also noted that the language of the
RCPG, specifically the clause related to discrimination, mirrored that found in
hate crime legislation. It noted that the RCRG proposed that “disputed words
[…] must be more than provocative, offensive, hurtful or objectionable” and
must include “speech that is likely to cause others to commit acts of violence
against members of the group or discriminate against them”. In this context,
the publication said it was not significantly inaccurate or misleading to
report that the abuse of cyclists would be “treated as a ‘hate crime”. In any
event, the publication said readers would not have concluded that the article,
when read as a whole, was about proposals to change hate crime legislation in
any way.
5. The publication did not accept that the complainant’s
further concerns raised a breach of the Code either. It did not consider that
the article was inaccurate or misleading to refer to “bans” or “gagging” where
the RCPG sought to provide guidance on what the media could say about a
particular subject, with the draft guidelines “full of references” to language
such as publishers “must not use” or “must avoid”. Furthermore, it noted that
the third clause of the RCPG made clear publishers should “avoid reference to
personal protective equipment, such as hi-vis and helmets, except when
demonstrably relevant”. It also suggested that the distinction between IMPRESS
providing advice on the guidelines and the regulator backing them was
immaterial. In any event, it noted that the press release shared made clear
that the draft guidelines were produced “in collaboration with national roads
policing, academics and experts in the field, road safety charities, and the
National Union of Journalists’ ethics council, and advised by IMPRESS.”
6. Notwithstanding its position that there was no breach of
the Code, on receipt of the complaint from the IPSO, the publication offered to
publish the clarification below in its established Correction and
Clarifications Column on page 2 as well as online where it would appear for 24
hours on the News page before being archived in the usual way. The publication
noted that it had removed the online version of this article for reasons
unrelated to this complaint.
“A sub-headline to an article on September 30 about road
collision reporting guidelines said that campaigners had called for abuse of
cyclists ‘to be made a hate crime’. While campaigners have called for
publishers to avoid using language that is likely to cause others to commit
acts of violence against cyclists, we are happy to clarify that they had not
called for the use of such language to be made a criminal offence.”
7. The complainant rejected this offer of resolution and
requested that the newspaper provide her with the right to reply in an article
of “equal length and prominence” to the original article (which appeared on
page 13) as well as a written apology from the Editor. Following this, the
newspaper offered to publish a letter from the complainant setting out her
position and to share with her a private letter of regret from the Managing
Editor. This proposal by the publication was rejected, with the complainant
concerned about the subsequent coverage the RCPG received which “mimicked” the
newspaper’s inaccurate and misleading report.
8. During IPSOs investigation, on 19 January, the
publication offered to publish an article by the complainant and the following
slightly amended wording on the same terms to further clarify matters:
“A sub-headline to an article on September 30 about road
collision reporting guidelines said that campaigners had called for abuse of
cyclists 'to be made a hate crime'. While campaigners have called for
publishers to avoid using language that is likely to cause others to commit
acts of violence against cyclists, we are happy to clarify that they had not in
fact called for the use of such language to be made a criminal offence.”
9. The complainant did not consider the proposals put
forward by the publication during IPSOs investigation sufficient to resolve her
complaint.
Relevant Code Provisions
Clause 1 (Accuracy)
i) The Press must take care not to publish inaccurate,
misleading or distorted information or images, including headlines not
supported by the text.
ii) A significant inaccuracy, misleading statement or
distortion must be corrected, promptly and with due prominence, and — where
appropriate — an apology published. In cases involving IPSO, due prominence
should be as required by the regulator.
iii) A fair opportunity to reply to significant inaccuracies
should be given, when reasonably called for.
iv) The Press, while free to editorialise and campaign, must
distinguish clearly between comment, conjecture and fact.
Findings of the Committee
10. The Committee considered first the sub-headline of the
article, which stated “Campaigners call for the abuse of cyclists to be made a
hate crime”. The claim was repeated in the body of the article: “Under proposed
media guidelines, abuse of cyclists would be treated as a ‘hate crime’ and they
would get the same protection as domestic violence victims and refugees”. In
the view of the Committee, these assertions carried the clear implication that
the guidelines were calling for such abuse to be treated as criminal behaviour.
This implication was inaccurate – while the guidelines called on publishers to
avoid using language which may “incite
violence or hatred towards road users”, there was no suggestion within the document
that the authors were advocating for new, or a change to existing, legislation
on hate crime. The Committee was concerned that the publication had
inaccurately reported information featured clearly within a publicly accessible
proposal that was, at the time of publication, out for consultation. This
inaccuracy had featured prominently in the article and as such represented a
clear failure by the newspaper not to publish misleading and inaccurate information
in breach of Clause 1 (i).
11. The newspaper had published significantly inaccurate
information on this point and under the terms of Clause 1 (ii) it was required
to correct this. The newspaper had offered to publish a clarification in both
its established Corrections and Clarifications column and online, where readers
would be familiar with it as the place to find updates on articles or points of
correction. This was offered promptly at the start of IPSO’s investigation and
satisfied the Code’s requirement for due prominence. In addition, the final
wording proposed by the publication acknowledged the inaccuracy and put the
correct position on record. As such, the Committee considered that this
clarification, offered on 19 January by the newspaper, was sufficient to meet
the terms of Clause 1 (ii).
12. The Committee noted that the RCPG sought to advise media
organisations on how they should report on road traffic collisions, with its
second clause explicitly recommending that “publishers must avoid using
negative generalisations of road users and must not use dehumanising language”.
“Lycra lout” was given as a specific example of dehumanising language in a
supplementary section of the guidelines. It was not, therefore, misleading to
characterise the guidance as a “ban” on the term “lycra lout” – the language
used in the guidelines was emphatic as to what publishers “must” or “must not”
do, and the article reflected this, albeit using equivalent rather than
verbatim terms. Similarly, the Committee did not agree that the assertion that
publications would be “gagged” from reporting if an injured cyclist was not
wearing safety equipment was misleading, given that the guidelines stated:
“avoid reference to personal protective equipment, such as hi-vis and helmets,
except when demonstrably relevant”. As such, the Committee found the article
did not raise a breach of Clause 1 on these points.
13. In addition, the Committee did not consider the article
significantly misleading in regard to the proposed complaints process for
“insulted” cyclists, where the article made clear the grounds by which a formal
complaint could be made (“on the grounds that it ‘provoked hatred’”) and where
the guidelines themselves defined language that “dehumanises is that which is
intended to, or is likely to, provoke hatred or to put a person or group in
fear”. Finally, the Committee did not consider the article significantly
misleading to report that IMPRESS “backed” the RCPG, where the complainant
acknowledged that this press regulator had provided advice on the proposed
guidelines on the media’s reporting of traffic collisions and where the
University of Westminster’s Active Travel Academy had publicised the fact it
had been advised by IMPRESS in the press release which accompanied the
publication of the draft guidelines. As
such, there was no breach of Clause 1 on these points.
Conclusion
14. The complaint was upheld in part under Clause 1 (i).
Remedial Action Required
15. The clarification already offered by the publication
clearly put the correct position on record, and was offered promptly and with
due prominence, and should now be published to avoid a breach of Clause 1 (ii).
Date complaint received: 09/11/2020
Date complaint concluded by IPSO: 31/03/2021
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