Decision
of the Complaints Committee – 01972-22 The Radcliffe School v
miltonkeynes.co.uk
Summary
of Complaint
1. The
Radcliffe School, acting on its own behalf and on behalf of the family of two
of its pupils, complained to the Independent Press Standards Organisation that
miltonkeynes.co.uk breached Clause 1 (Accuracy), Clause 4 (Intrusion into grief
or shock) and Clause 6 (Children) of the Editors’ Code of Practice in an
article headlined “Pupils in shock after 'bullied' classmate aged 12 reportedly
takes his own life in Milton Keynes”, published on 8 February 2022.
2. The
article, which appeared online only, reported that a “child who friends claim
was bullied because he was transgender has tragically died after reportedly
taking his own life”. It said that “[i]n a letter to the [publication] the
students said: ‘X was a student at the Radcliffe school […] X has been bullied
relentlessly by his peers, which played a factor in his death, however the
school has not recognised this as the result of bullying on their premises, and
have outwardly tried to silence any and all claims of this.”
3. The
article further reported that the child’s sibling had “also posted about her
dissatisfaction with the school claiming homophobia is rife”, and directly
quoted from the post in question. It then reported that the publication
“contacted the Radcliffe School today to talk about the student’s claims. A
spokesman told us: ‘We will not be commenting on this matter.’”
4. The
article referred to the child who had died using male pronouns, in line with
the quoted concerns from the child’s fellow pupils in the article. This
decision – in quoting the article – refers to the child using the same pronouns
used in the article, to avoid confusion. Representatives of the school and the
child’s parents, however, referred to the child using female pronouns.
5. The
article was removed prior to the complainant contacting IPSO with its concerns.
6. The
complainant said that the article was inaccurate in breach of Clause 1, as it
had claimed that bullying suffered by the deceased child was “relentless[…]”,
where it suggested that this claim had been made on the basis of a single
source. The complainant also said that including a post from the child’s sibling
– who was 15 – was inaccurate, as no context was provided for the post. It
further noted that it believed the post had actually been made a year prior to
the child’s death, rather than being posted in response to the death – as it
considered the article implied. However, it could not say precisely when the
post had been made.
7. Regarding
the social media post, the complainant – on behalf of the child’s parents –
said that its inclusion in the article also breached Clause 6, where the
publication had used the social media post of a minor – the sibling of the
deceased child, a 15-year-old – in a published article without the express
consent of a responsible adult.
8. The
complainant then said that the approach it had made to the school breached
Clause 4, as the reporter who had phoned the school for comment has been rude
to a member of staff and had subsequently hung up. It said that this was a
breach where each and every person at the school had been impacted by the
death, which had happened soon before the phone call. The school further noted
that the approach was not sympathetic in circumstances where the school’s
priority was helping its pupils and staff deal with the loss of one of the
school community.
9. The
publication said it refuted any suggestion that the article was inaccurate,
misleading, or distorted, or that it had not taken care over the accuracy of
the article. However, it accepted that the inclusion of the comment from the
child’s sibling could perhaps not be fully justified.
10. The
newspaper said that the emails received from concerned friends of the deceased
child alleged that they had been bullied “relentlessly”, and that this was a factor
in their death. It also said that it had a duty to accurately report the
comments of others, and that it had done so – pupils had alleged that the
bullying was “relentless[…]”, and it had accurately reported these concerns. To
support its position on this point, it provided an extract from an email which
referred to the child having been “bullied relentlessly”; it also provided
extracts from further emails and messages outlining concerns about the school’s
approach to LGBT+ students. The publication further noted that the school had
been given the opportunity to comment on these concerns and set out its side of
the story, but had declined to do so. In addition, it said that it had been
informed by Ofsted and the local council that they were investigating
allegations of bullying at the school; though it had not reported on these
comments, given the ongoing complaint from the school.
11. The
newspaper further said that the comment from the sibling was recent, and
provided a redacted email from a concerned student referencing the comment as
having been posted recently to support its position on this point; however, it
could not provide the original post as it had since been deleted.
12. The
publication did not accept that the reporter’s request for comment, made to the
school, breached Clause 4. It said that the reporter was polite at all times,
and that a member of staff had hung up on her during the call – rather than
vice versa. It further said that the approach had been made with sympathy and discretion,
in line with the terms of Clause 4. It accepted that the school had other
priorities than dealing with approaches from the press – however, its role as a
newspaper was to accurately report on issues in the local community, and part
of ensuring that it did so was seeking comment from directly affected parties,
such as the school.
13.
Turning to the alleged breach of Clause 6 arising from the social media post,
the publication said that the post had been made on a public social media
forum. It was not, therefore, an interview as defined by Clause 6, as it had
been shared to a wide audience – on a Facebook group with over 12,000 members –
without additional comment. It also considered that the social media post did
not relate to the sibling’s welfare – it was a comment relating to the
behaviour of some pupils at the school and the lack of action from the school.
14. The
newspaper also said that, prior to publishing the article, it had mistakenly
believed that it had the blessing of the child’s family. It also noted its
position that the article related to an important matter of public interest,
and that it had been approached by a number of people – including parents of
children at the school – prior to the article’s publication, all of whom raised
a number of issues relating to the child’s death, the school’s response, and
its track record on LGBT+ issues. Notwithstanding this, it said that it had
removed the article as soon as it had been advised that the article did not
have the family’s blessing.
15. The publication said that any alleged breach
could be justified by the exceptional public interest in bringing allegations
of serious bullying – which had allegedly led to the death of a child – to the
attention of the public, and therefore help prevent similar situations
occurring in the future. It said that it had also considered the statements and
emails provided by the people who had contacted it, and the extent to which
there was already widespread discussion around the death. It further said that
it had explored the possibility of deferring the publication until after the
inquest but – considering the fact that a coroner could not be unduly
influenced by media publications, and in light of the great concern of the
students – ultimately reached the decision to publish the article prior to the
inquest.
16. The
publication also set out its position that the publication of the comment from
the child’s sibling was published on the grounds of this exceptional public
interest, and said that the sibling was not named, interviewed, or
photographed. It also said that it had considered whether or not publishing the
post was proportionate to the public interest served prior to publication, and
had considered that it was: it added great weight to the allegations against
the school, and specifically identified the deceased child as a bullying
victim.
17.
Notwithstanding that the publication did not accept a breach of the Code, it
said that – considering the circumstances – it wished to resolve the complaint
as a gesture of good will to the family. It offered to: write a private letter
of apology to the family; make a £1000 donation to a charity of the family’s
choosing; publish a story exonerating the school, should the inquest find that
the claims of bullying were unfounded; provide the school with two-facing pages
within the paper to showcase the school; and provide an assurance that the
article would not be republished.
18. The
complainant said that it had been told by the family that their child had never
told them that they had been bullied, nor had she sought to avoid going to
school. It further noted that it disputed that the sibling’s Facebook post was
recent and also provided comments from the child’s father noting that the post
had been made when the child was in a particularly vulnerable position, having
lost their sibling. It also did not accept that publication’s response to be
sufficient to address its concerns, and said that it wished for IPSO’s
Complaints Committee to consider the matter further.
Relevant
Code Provisions
Clause 1
(Accuracy)
i) The
Press must take care not to publish inaccurate, misleading or distorted
information or images, including headlines not supported by the text.
ii) A
significant inaccuracy, misleading statement or distortion must be corrected,
promptly and with due prominence, and — where appropriate — an apology
published. In cases involving IPSO, due prominence should be as required by the
regulator.
iii) A
fair opportunity to reply to significant inaccuracies should be given, when
reasonably called for.
iv) The
Press, while free to editorialise and campaign, must distinguish clearly
between comment, conjecture and fact.
Clause 4
(Intrusion into grief or shock)
In cases
involving personal grief or shock, enquiries and approaches must be made with
sympathy and discretion and publication handled sensitively. These provisions
should not restrict the right to report legal proceedings.
Clause 6
(Children)*
i) All
pupils should be free to complete their time at school without unnecessary
intrusion.
ii) They
must not be approached or photographed at school without permission of the
school authorities.
iii)
Children under 16 must not be interviewed or photographed on issues involving
their own or another child’s welfare unless a custodial parent or similarly
responsible adult consents
iv)
Children under 16 must not be paid for material involving their welfare, nor
parents or guardians for material about their children or wards, unless it is
clearly in the child's interest.
v)
Editors must not use the fame, notoriety or position of a parent or guardian as
sole justification for publishing details of a child's private life.
The
Public Interest (*)
There
may be exceptions to the clauses marked * where they can be demonstrated to be
in the public interest.
(1.) The
public interest includes, but is not confined to:
- Detecting
or exposing crime, or the threat of crime, or serious impropriety.
- Protecting
public health or safety.
- Protecting
the public from being misled by an action or statement of an individual or
organisation.
-
Disclosing a person or organisation’s failure or likely failure to comply with
any obligation to which they are subject.
- Disclosing
a miscarriage of justice.
- Raising
or contributing to a matter of public debate, including serious cases of
impropriety, unethical conduct or incompetence concerning the public.
- Disclosing
concealment, or likely concealment, of any of the above.
(2.)
There is a public interest in freedom of expression itself.
(3.) The
regulator will consider the extent to which material is already in the public
domain or will become so.
(4.)
Editors invoking the public interest will need to demonstrate that they
reasonably believed publication - or journalistic activity taken with a view to
publication – would both serve, and be proportionate to, the public interest
and explain how they reached that decision at the time.
(5.) An
exceptional public interest would need to be demonstrated to over-ride the
normally paramount interests of children under 16.
Findings
of the Committee
19. The
Editors’ Code of Practice, in providing additional protections for children,
acknowledges their particularly vulnerable position. This is reflected in the
terms of Clause 6 (Children) and in the requirement that an exceptional public
interest is required to over-ride the normally paramount interest of children
under 16. As such, honouring the full spirit of the Code means that what will
constitute an “interview” for the purposes of Clause 6 (iii) is broader than
circumstances where a journalist directly solicits comment or information from
a child. Depending on the circumstances, and the nature of the published comments,
the publication of unsolicited comments – such as the one republished in the
article – on issues that relate to a child’s welfare may engage the terms of
Clause 6 (iii) and therefore require consent from a parent or similarly
responsible adult.
20. In
this instance, the comment was presented as the sister’s response to the
allegations of homophobia and bullying at the school she attended, and in the
view of the Committee, its publication in this context engaged the terms of
Clause 6 (iii) and it constituted an interview under the terms of the
sub-Clause. The subject matter of the comment clearly related to the child’s
welfare; it related to allegations of bullying in her school environment, and
linked these allegations to the recent death of her sibling. The child’s
parents had not consented to the publication of this comment.
21. The
Committee acknowledged that there was a significant public interest in
reporting on allegations of bullying and homophobia at the school and the role
that they might have played in the child’s death. However, there was an
important distinction between the public interest in the story as a whole and
the specific public interest in publishing this comment, attributed to the
sister (although unnamed) of the child who had died. The public interest in
publishing the comment was not so exceptional as to override the interests of a
child, given the extremely sensitive subject matter and the child’s vulnerable
circumstances, immediately following the death of a sibling. The complaint
under Clause 6 (Children) was therefore upheld.
22.
Turning to the complainant’s Clause 1 concerns, the Committee noted that the
school was concerned that the article had published allegations about bullying
which it considered to be unfounded. However, it noted that the terms of Clause
1 make clear that publications are entitled to publish the opinions and views
of individuals, provided they are correctly distinguished as such and from
fact. In this case, each allegation was correctly distinguished as such – they
were attributed to “students” at the school. In addition, the publication had
provided copies of the redacted emails, which raised these concerns, and had
approached the school for comment on the allegations – notwithstanding that the
school had declined to provide a comment. The Committee therefore did not
consider that the article had breached Clause 1 in reporting the allegations.
23. The
Committee understood that there was a dispute of fact regarding the timing of
the social media post from the sibling. The complainant’s initial position was
that the post was made some time earlier, though it did not cite a specific
alternative date. The publication had said that the post had been prompted by
concerns raised following the sibling’s death, and provided a redacted email
from a third party who confirmed that they had read the comment
contemporaneously. While the Committee
expressed some concern that the publication had not retained a copy of the
post, on balance the Committee was satisfied that the publication had taken
care in reporting that the post was contemporaneous. There was no breach of
Clause 1.
24. In relation to Clause 4 about the
publication’s approach to the school for comment, while the Committee noted
that the school was unhappy with the nature of the approach, the terms of the
Clause relate to personal grief or shock, rather than grief or shock shared
across a number of people in an organisation such as a school. The school did
not therefore have the standing to bring a complaint under this Clause in its
own right, and the Clause was therefore not breached.
Conclusion(s)
25. The
complaint was upheld under Clause 6.
Remedial
Action Required
26.
Having upheld the complaint under Clause 6, the Committee consider the remedial
action that should be required. Given the nature of the breach, the appropriate
remedial action was the publication of an upheld adjudication.
27. The
Committee considered the placement of this adjudication. The adjudication
should be published on the newspaper’s website, with a link to the full
adjudication appearing on the top half of the homepage for 24 hours; it should
then be archived in the usual way. The headline to the adjudication should make
clear that IPSO has upheld the complaint, refer to the subject matter and be
agreed with IPSO in advance of publication.
28. The
terms of the adjudication for publication are as follows:
The
Radcliffe School, acting on its own behalf and on behalf of the family of two
of its pupils, complained to the Independent Press Standards Organisation that
miltonkeynes.co.uk breached Clause 6 (Children) of the Editors’ Code of
Practice in an article headlined “Pupils in shock after 'bullied' classmate
aged 12 reportedly takes his own life in Milton Keynes”, published on 8
February 2022.
The
article reported on the response of the Radcliffe School to the death of one of
its pupils. It included a social media post, made by the sister of the pupil
who had died, commenting on allegations against the school.
The
complainant, acting on behalf of the child’s parents, said that the inclusion
of the social media post breached Clause 6, where the publication had used the
social media post of a minor – the sibling of the deceased child, a 15-year-old
– in a published article without the express consent of a responsible adult.
The publication
did not accept that Clause 6 was breached: It said that the social media post
was not an “interview”, and Clause 6 only requires consent from a custodial
parent or similarly responsible adult in cases where a child is interviewed on
a matter relating to their or another child’s welfare – rather than cases when
a social media post is sourced from online.
IPSO’s
Complaints Committee noted that the Editors’ Code of Practice, in providing
additional protections for children, acknowledges their particularly vulnerable
position in relation to the press. As
such, honouring the full spirit of the Code means that what will constitute an
“interview” for the purposes of Clause 6 is broader than circumstances where a
journalist directly solicits comment or information from a child. Depending on
the circumstances, and the nature of the published comments, unsolicited
comments – such as the one republished in the article – may constitute an
interview, and therefore parental consent would be required should the comment
relate to the welfare of a child.
In this
instance, the comment – though unsolicited – had been portrayed in the article
as the sister’s response to the subject matter of the article. Therefore, the
Committee considered that it represented an interview as defined by Clause 6.
The Committee also considered that the subject matter of the comment clearly
related to the child’s welfare; it related to allegations of bullying in her
school environment, and linked these allegations to the recent death of her
sibling. The child’s parents had not consented to the publication of this
comment, and there was therefore a breach of Clause 6.
The
Committee acknowledged that there was a public interest in reporting on the
allegations against the school. However, the Committee did not consider that
the public interest was so exceptional as to justify publishing the child’s
social media post, and over-ride the paramount interest of that child.
Date
complaint received: 08/03/2022
Date complaint concluded by IPSO: 09/08/2022
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