Senior Complaints Officer Hugo Wallis explains the complaints process and shares his top dos and don'ts for making an effective complaint.
Check out our latest newsletter featuring new members, section 40 and some interesting complaints case studies.
Complaints Officer John Buckingham shares his thoughts on some of the difficult issues around Clause 12 (Discrimination).
IPSO staff members are available to assist and advise members of the public, complainants, editors and journalists. Please contact us on 0300 123 2220 or firstname.lastname@example.org