How we handle your data during our complaints process

As part of making a complaint, you may provide us with personal data about you. We will use this information to administer our complaints procedure. We may share this information with the publication complained about, even if the complaint is not taken forward. This ensures that they are aware that a complaint has been made about them and the outcome.

You should let us know if you have concerns about this, and we will be happy to discuss it with you. It may be the case that we do not have to include certain information that you have given to us. We do not generally take forward anonymous complaints, but we may publish any ruling anonymously. 

More information about what we do with your personal information can be found in our data privacy notice.