IPSO does not generally reopen a complaint which has been closed because of a failure by the complainant to provide a timely response. Complainants who seek to revive complaints that have previously been closed as not pursued are asked to explain the reasons for the delay in their response. IPSO only agrees to reopen a complaint where, taking account of the reasons given and the full circumstances of the complaint, to refuse the request would be unreasonable.
The Independent Press Standards Organisation C.I.C. is a Community Interest Company limited by guarantee and registered in England and Wales with registered number 02538908.