This information explains the kinds of complaints IPSO can deal with. Please read it carefully before you submit your complaint.
You can make a complaint about any newspaper or magazine which is regulated by IPSO. You must make a complaint under the Editors' Code of Practice. You can complain about editorial material in print or online including:
You can also complain about the behaviour of journalists including:
You must complain within four months of the publication of the article or behaviour taking place. IPSO may be able to take a complaint about an article which remains accessible on a newspaper's website within 12 months of publication.
Accuracy (Clause 1 of the Editors' Code)
Anyone can complain about a significant inaccuracy which has been published on a general point of fact under Clause 1 of the Editors’ Code. Where an inaccuracy relates to a specific individual or organisation, IPSO may be able to take forward a complaint from a third party but will need to consider the individual or group directly affected:
Other clauses of the Editors' Code
Where a complaint relates to another issue under the Editors’ Code or the alleged inaccuracy is not on a general point of fact, IPSO can take forward a complaint from anyone directly affected by the article or journalistic conduct or their authorised representative.
You can also complain as a representative group and will be asked to explain:
The Complaints Committee will then decide whether to consider the complaint further.