This information explains the kinds of complaints IPSO can deal with. Please read it carefully before you submit your complaint.
You can make a complaint about any newspaper or magazine which is regulated by IPSO. You must make a complaint under the Editors' Code of Practice. You can complain about editorial material in print or online including:
You can also complain about the behaviour of journalists including:
Accuracy (Clause 1 of the Editors' Code)
Anyone can complain about a significant inaccuracy which has been published on a general point of fact under Clause 1 of the Editors’ Code. Where an inaccuracy relates to a specific individual or organisation, IPSO may be able to take forward a complaint from a third party but will need to consider the individual or group directly affected:
Other clauses of the Editors' Code
Where a complaint relates to another issue under the Editors’ Code or the alleged inaccuracy is not on a general point of fact, IPSO can take forward a complaint from anyone directly affected by the article or journalistic conduct or their authorised representative.
You can also complain as a representative group and will be asked to explain:
The Complaints Committee will then decide whether to consider the complaint further.
You must complain within four months of the publication of the article or behaviour taking place. IPSO may be able to take a complaint about an article which remains accessible on a newspaper's website within 12 months of publication.