Resolution
Statement – 01462-22 Gilmour v Clydebank Post
Summary
of Complaint
1. Michael
Gilmour complained to the Independent Press Standards Organisation that the
Clydebank Post breached Clause 1 (Accuracy) of the Editors’ Code of Practice in
an article headlined “Teenager ducked under bed in bid to hide from cops after
disturbance”, published on 2 February 2022.
2. The
article, which appeared on page 11 of the newspaper, reported on the sentencing
of a man who had pleaded guilty to three charges and had been issued with a
community payback order. The article was accompanied by a picture of the
complainant, who was not the man who had been convicted of the offences.
3. The
article also appeared online in substantially the same format under the
headline “Whitecrook teenager ducked under bed in bid to hide from cops after
disturbance”. The online version of the article was also accompanied by a
photograph of the complainant. The online article was shared on the
publication’s Twitter and Facebook pages; in both cases, the social media posts
were accompanied by photographs of the complainant.
4. The
complainant said that the article and social media posts were inaccurate in
breach of Clause 1, where they included his photograph in relation to crimes
for which another individual had been convicted. He said that he shared the
same name as the individual who had been convicted, and that – therefore –
people had confused him with the convicted and this had led to undue stress and
anxiety.
5. The
complainant said that he wanted: the journalist to apologise for the use of the
photograph in the article; the newspaper to assure him that they would be more
diligent in the future to avoid similar errors occurring: and an apology to be
published in the next edition of the newspaper.
6. The
publication said it accepted that the photograph showed the complainant;
however, it considered that those who knew the complainant would understand
that it wasn’t him, where the address of the actual convicted man was included
in the report and was over 30 miles away from where the complainant resided.
7.
Notwithstanding this, the publication said that it sincerely regretted the
error and any distress it had caused. It said that it had apologised to the
complainant on the phone as soon as it had become aware of the error. It had
then removed the social media posts linking to the article, and added the
following clarification and apology to the online article:
NOTE:
When originally published, this article was accompanied by an image of a
Michael Gilmour who is not the same Michael Gilmour mentioned in the above
report. The Post apologises to Mr Gilmour and his family for the error and for
any inconvenience, upset or distress caused as a result.
8. The
publication also published the following wording on page 11 of its next edition
of the newspaper, on 9 February:
Clarification
and apology
The Post
would like to address an issue with a court report which appeared on this page
in last week’s paper entitled ‘Teenager ducked under bed in bid to hide from
cops after disturbance’. The photo which accompanied the news article captioned
the subject as Michael Gilmour. However, the Post would like to clarify that
this was not the same Michael Gilmour referred to in the accompanying story.
The man pictured was completely unconnected to the published report. The Post
would like to sincerely apologise to Mr Gilmour for the error.
9. The
publication then said that, if the complainant still wished for him to do so,
the journalist who wrote the article would email him personally to apologise
for the error. It also said that it had launched an internal investigation into
the error, and that its entire newsroom had been given further instructions and
guidance on photographs and court reporting. It then said that it would also be
happy to publish a standalone correction online, so that it might be shared to
social media – and therefore make it as clear as possible that the complainant
was not the convicted man. Finally, the newspaper said that it would be happy
to contact the complainant’s employers directly to clarify the matter directly
with them.
10. On 18 February, the journalist who wrote the
story under complaint sent the complainant an email to offer his “sincere
apologies” and that, while it was a “genuine error” on his part, he was sorry
for any upset caused. He also explained how the error had come about – he had
obtained the picture from social media, and was – at the time – sure that it
was the same individual who he had seen in court. He also said that the steps
usually taken to prevent such an error from occurring had now been
strengthened, and that he understood the importance of ensuring that such
articles are accurate prior to publication.
11. The
complainant said that he did not wish for further corrections or clarifications
to be published on social media, where he considered it would draw undue
attention to the matter.
Relevant
Code Provisions
Clause 1
(Accuracy)
i) The
Press must take care not to publish inaccurate, misleading or distorted
information or images, including headlines not supported by the text.
ii) A
significant inaccuracy, misleading statement or distortion must be corrected,
promptly and with due prominence, and — where appropriate — an apology
published. In cases involving IPSO, due prominence should be as required by the
regulator.
iii) A
fair opportunity to reply to significant inaccuracies should be given, when
reasonably called for.
iv) The
Press, while free to editorialise and campaign, must distinguish clearly
between comment, conjecture and fact.
Mediated
Outcome
12. The
complaint was not resolved through direct correspondence between the parties.
IPSO therefore began an investigation into the matter.
13.
Having considered the actions taken by the publication so far, the complainant
said that the publication of the print clarification and apology was sufficient
to resolve the complaint to his satisfaction.
14. As the complaint was successfully mediated,
the Complaints Committee did not make a determination as to whether there had
been any breach of the Code.
Date
complaint received: 03/02/2022
Date complaint concluded by IPSO: 22/03/2022
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