Decision of the Complaints Committee – 02607-21 Various v
thesun.co.uk
Summary of Complaint
1. The Independent Press Standards Organisation received
various complaints that thesun.co.uk breached Clause 1 (Accuracy) of the
Editors’ Code of Practice in an article headlined “BACK TO SCHOOL Schools
re-opening: How Covid-safe classrooms will look with face masks and screens
separating desks from Monday”, published on 6 March 2021.
2. The article, which only appeared online, reported on
proposed Covid-19 safety measures ahead of schools reopening in England on 8
March, and included a graphic showing a classroom with open windows, hand
sanitisers, and a trough-style foot-operated sink, as well as Perspex screens
and moveable partition screens separating children. The graphic was titled
“Post-Lockdown Class: From screens to compulsory facemasks, how Britain’s
schools might look when they return on Monday”. The article itself said that
“classrooms are likely to look a little different” and set out some ways in
which schools may introduce safety measures, such as “Perspex screens likely to
shield pupils from the front of the class”. It further said that “desks will
probably be separated with large screens at the side”.
3. IPSO received 97 complaints about the article.
Complainants said that the article was inaccurate as the headline stated that
the article showed “[h]ow Covid-safe classrooms will look” after pupils
returned to school, when there was, in fact,
no official guidance or requirements for reopening schools to have the
measures depicted in the graphic and article in place prior to reopening. As
such, complainants said that the headline would mislead readers into believing
that schools would have measures in place similar to those depicted in the
article, when the true position was that schools were not required to have such
measures in place.
4. Complainants also said that the reference to Perspex
screens was inaccurate; there was no official guidance or rules in place which
referred to the use of such screens in classroom settings and the publication
had no basis to say that Perspex screens were “likely to shield pupils from the
front of the class” nor that “desks will probably be separated with large
screens at the side.”
5. The publication said it did not accept a breach of the
Editors’ Code. It first noted that the article was compiled from information
taken from various sources, from government advice and press reports to
anecdotal input from teachers. It said that the article did not refer to
official government guidance or rules except with reference to the use of
face-masks by high school students. Therefore, it did not accept that readers
would be misled into believing that the measures described in the article were
based on any kind of official guidance.
6. Turning to the headline, it noted that – while the headline referred to how schools “will” look – the article itself made clear that this was conjecture on the part of the publication, based on various sources, and was not based on official government guidance. It noted that, throughout the article, all claims were presented as conjecture on part of the publication – for instance, stating that “classrooms are likely to look a little different.” The publication also noted the headline of the graphic, which made clear that it depicted how schools “might appear”. It said that the headline did not contradict the article or the graphic and that, read in conjunction with the article, the true position would be clear: the true position being that the measures depicted in the article may be in place in certain schools, and there was no inference that all measures depicted in the article would be in all schools.
7. The publication went on to note that Perspex screens had
been installed in some schools, and provided news reports showing this. It
noted that it had also been reported in June 2020 that Perspex screens may be
installed after a Scottish teaching union had called for them to be used in
schools, and that official government guidance had made reference to the need
to maintain distance between pupils and teaching staffs in schools, and the
need for “increased hygiene and safety protocols in place to minimise the risk
of transmission” in cases of pupils who required close contact or had complex
needs. It noted that the article made clear that the claim regarding Perspex
screens was not a claim of fact; rather, it was conjecture and presented as
such, by way of the use of the terms “probably” and “likely” with reference to
the use of Perspex screens.
8. The publication said that, while it did not accept that
the Code had been breached, it had amended the article headline the day after
the article’s publication following reader feedback and prior to receiving
notice from IPSO that the article raised a possible breach of the Editors’
Code. The amended headline read “BACK TO
SCHOOL Schools re-opening: How Covid-safe classrooms could look with face masks
and screens separating desks from Monday”.
9. The publication also added a footnote to the bottom of
the article during the IPSO investigation and 20 days after the article’s
original publication; the footnote read: “This article's original headline,
which said how Covid-safe classrooms "will look", has been amended to
reflect that the measures described and depicted are ones that could or might
be implemented, as the text makes clear.”
10. The publication also offered to add to the article’s
footnote, to make clear that Perspex screens had not been mandated by any
particular governing body – notwithstanding that it did not consider the
article to be inaccurate, misleading, or distorted on this point. It proposed
to add the following wording to the footnote: “Perspex screens have not been
specifically mandated by any official guidance.”
Relevant Code Provisions
Clause 1 (Accuracy)
i) The Press must take care not to publish inaccurate,
misleading or distorted information or images, including headlines not
supported by the text.
ii) A significant inaccuracy, misleading statement or
distortion must be corrected, promptly and with due prominence, and — where
appropriate — an apology published. In cases involving IPSO, due prominence
should be as required by the regulator.
iii) A fair opportunity to reply to significant inaccuracies
should be given, when reasonably called for.
iv) The Press, while free to editorialise and campaign, must
distinguish clearly between comment, conjecture and fact.
Findings of the Committee
11. Clause 1 (i) makes clear that - in addition to taking
care not to publish inaccurate, misleading, or distorted information –
publications must take care not to publish headlines not supported by the text
of the article. The terms of Clause 1 (iv) were also engaged by the complaints
raised, where the use of the term “will” in the original headline presented the
claim as fact and where Clause 1 (iv) makes clear that publications should
distinguish between comment, conjecture, and fact.
12. It therefore fell to the Committee to determine whether
sufficient care was taken to ensure that the original headline and the article
were not inaccurate, misleading, or distorted, and whether the headline was
supported by the text of the article. The Committee also noted that it must
determine whether the headline and article itself clearly distinguished between
conjecture on the part of the publication and established fact.
13. The original headline of the article under complaint
stated, without qualification, that the article showed how schools “will” look
upon reopening. This was contradicted by the article and the accompanying
graphic, both of which framed the claims regarding how classrooms may appear as
possibilities rather than absolute claims of fact. The Committee noted that the
article had been published two days before pupils were due to return to school,
and that the publication had the opportunity to reach out to interested parties
– for instance, teaching unions – for comment. The publication had not taken care
to ensure that the headline was supported by the text of the article, and there
was a breach of Clause 1 (i) as a result. In addition, the headline of the
article presented conjecture on the part of the publication – which the article
clearly distinguished as such, by the use of qualifiers such a “might” and
“possible” – as established fact. The headline did not distinguish between
comment, conjecture, and fact, and there was a further breach of Clause 1 (iv).
14. The headline inaccuracy was significant, where it
appeared prominently in the headline and related to a matter of national
concern: the reopening of schools during the Covid-19 pandemic. As such, it
required correction under the terms of Clause 1 (ii).
15. The Committee turned next to the alleged inaccuracy
regarding the use of Perspex screens. The publication had distinguished between
conjecture and fact in reporting that they were “likely” and “probably” to be
used in classrooms; they had not made a claim of fact that they would be used,
and there was no breach of Clause 1 (iv). However, the Committee did not
consider that there was sufficient basis to make this claim; by stating that
such screens would “probably” be used in classrooms, the article distorted the
true position, which was: that some classrooms had installed screens, that 9
months prior to the article’s publication a single Scottish teaching union had
called for the use of such screens, and that no official guidance mandated the
use of such screens. There was, therefore, a further breach of Clause 1 (i),
where the publication had not taken care not to publish distorted information.
16. The distortion regarding the Perspex screens was
significant, where it had the potential to mislead readers as to what measures
were likely to be in schools to prevent the transmission of Covid-19. As the
distortion was significant, corrective action was required under the terms of
Clause 1 (ii).
17. Clause 1 (ii) requires that significantly inaccurate,
misleading, or distorted information is corrected promptly and with due
prominence, as required by IPSO. The publication had amended the original
headline the day after the article’s publication; the amended headline made
clear that the headline claim was based on conjecture and was not a statement
of fact on the part of the publication. The amended headline was supported by
the article, which also made clear that its claims were based on conjecture.
The publication added a footnote, 20 days after the article’s publication. The
footnote included the wording of the original headline and put the correct
position on record, and made clear what was being corrected. The Committee
found that the amended headline and additional footnote was sufficient to
correct the original headline inaccuracy, and that it had been published
promptly and with due prominence. There was no further breach of Clause 1 (ii)
on this point.
18. The publication offered, during the IPSO investigation,
to add to the footnote wording which put the correct position on record
regarding the Perspex screens. The Committee found that the wording offered by
the publication was sufficient to address this point of inaccuracy, and that the
proposed position was sufficiently prominent. There was no further breach of
Clause 1 (ii).
Conclusions
19. The complaint was partly upheld under Clause (i) and
Clause (iv).
Remedial Action Required
20. The amended footnote which was offered clearly put the
correct position on record, and was offered promptly and with due prominence,
and should now be published.
Date complaint received: 24/03/2021
Date complaint concluded by IPSO: 02/06/2021
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