Resolution Statement 04632-17 Corbin v Kent Online
Summary of complaint
1. C Corbin
complained to the Independent Press Standards Organisation that Kent Online
breached Clause 1 (Accuracy), Clause 2 (Privacy), Clause 4 (Intrusion into
grief or shock), Clause 5 (Reporting Suicide) and Clause 6 (Children) of the
Editors’ Code of Practice in an article published on 1 December 2016.
2. The article reported on the inquest into the death of the complainant’s father. The article reported contributing factors that the inquest heard may have led to his death.
3. The complainant said that the article, including the headline, was misleading, as it distorted information heard during the inquest regarding the contributing factors to her father’s death.
4. The complainant also said that the publication of this article had been distressing for her family, including children, and had intruded into their grief.
5. The publication
expressed sympathy for the family during this difficult time. The publication
said that the headline was based on comments made by the assistant coroner
during the inquest. The publication provided a recording of the inquest
proceedings, and maintained that the article was an accurate summary of the
inquest’s findings.
Relevant Code provisions
6. Clause 1 (Accuracy)
i) The Press must take care not to publish inaccurate,
misleading or distorted information or images, including headlines not
supported by the text.
ii) A significant inaccuracy, misleading statement or
distortion must be corrected, promptly and with due prominence, and — where
appropriate — an apology published. In cases involving IPSO, due prominence
should be as required by the regulator.
Clause 2 * (Privacy)
i) Everyone is entitled to respect for his or her private
and family life, home, health and correspondence, including digital
communications.
ii) Editors will be expected to justify intrusion into any
individual’s private life without consent. Account will be taken of the
complainant’s own public disclosures of information.
Clause 4 (Intrusion
into grief or shock)
In cases involving personal grief or shock, enquiries and approaches must be made with sympathy and discretion and publication handled sensitively. These provisions should not restrict the right to report legal proceedings.
Clause 5 * (Reporting suicide)
When reporting suicide, to prevent simulative acts care should be taken to avoid excessive detail of the method used, while taking into account the media’s right to report legal proceedings.
Clause 6 * (Children)
i) All pupils should be free to complete their time at
school without unnecessary intrusion.
Mediated outcome
7. The complaint was not resolved through direct correspondence between the parties. IPSO therefore began an investigation into the matter.
8. Following IPSO’s intervention, the publication offered to remove the article and gave an assurance it would not be reproduced in the future.
9. The complainant said that this resolved the matter to her satisfaction.
10. As the complaint was successfully mediated, the
Complaints Committee did not make a determination as to whether there had been
any breach of the Code.
Date complaint received: 31/03/2017
Date complaint concluded by IPSO: 09/06/2017