Decision of the Complaints Committee 05972-19 Bradley v
South Shropshire Journal
Summary of Complaint
1. Zoe Bradley complained to the Independent Press Standards
Organisation that the South Shropshire Journal breached Clause 2 (Privacy) and
Clause 6 (Children) of the Editors’ Code of Practice in an article headlined
“LEUKAEMIA BATTLE FOR BRAVE [NAMED CHILD]”, published on 2 August 2019.
2. The article reported that a named and pictured
two-year-old child had been recently diagnosed with leukaemia, after a period
of feeling unwell. It reported that the child was due to begin treatment at a
named hospital, and gave details as to what this treatment would entail. The
article quoted a family member who explained that the child’s mother and
sisters, who were also named in the article, would be visiting the child in
hospital and would have to stay away from home overnight. It also reported that
a crowdfunding campaign had been set up to support the family, and provided
details for people who wished to donate to the campaign.
3. The complainant, the mother of the children referred to
in the article, said that she had not consented to the publication of the
article. She said that it contained medical information about her youngest
child in breach of Clause 2 (Privacy) and Clause 6 (Children) of the Editors’
Code. She said that she had taken steps to keep her youngest child’s illness
private: the fundraising page had been set up by a relative without her
knowledge or consent and was intended for friends and family only; she had
since asked for it to be deleted. She also complained that the article named
her two older children, and reported details of them visiting their younger
sister and staying away from home. She said that the publication of the article
had been very distressing to her and her family at an extremely difficult time.
She said that the relative who was quoted in the article had felt pressured
into giving the story and was not acting on her behalf or with her consent. She
noted that the photograph of her daughter which was published was not otherwise
in the public domain and had been provided by her relative without her consent.
4. The publication apologised for any distress caused, but
said that it had published the article in good faith. It said that the reporter
had learned of the story after speaking with the relative quoted in the
article. It provided copies of correspondence between the reporter and the
relative in which the reporter asked several times to speak with the
complainant in relation to the story about her daughter. However she was told
by the relative that the complainant had “said yes to the story”, that she didn’t
think the complainant was “up for speaking”, but that the relative was “happy
to answer” any of the reporter’s queries about the child. As such, the
publication said that it was reasonable for the reporter to assume that the
relative was acting on behalf of the complainant, with her knowledge and
consent. It also noted that at the time, the complainant was in hospital with
her child and the reporter wished to avoid contacting her unnecessarily. It
said that the reporter had sent a copy of the article to the relative to check
prior to publication and it was only the next day when the reporter wrote to
the relative to let her know that the article would appear on the front page
that the relative said that the complainant had “changed her mind” about the article
and didn’t want it to be published. At this point the article had already gone
to print.
5. Nevertheless, the publication said that reporting details
of the child’s medical condition and treatment was not an intrusion into the
child’s privacy, as this information was already in the public domain via the
public fundraising page. Although it accepted that this had not been set up by
the complainant, it said that it was clear that she was aware and had consented
to it, as she had commented on, liked, and shared posts asking for donations on
social media.
6. Following the complaint, the publication had spoken to
all staff to reiterate that explicit permission from a parent or legal guardian
must be obtained when covering similar stories in the future. It ensured that
the article did not appear online and offered to publish a statement explaining
what had happened, why the article was published, and apologising for the
distress caused.
Relevant Code Provisions
7. Clause 2 (Privacy)*
i) Everyone is entitled to respect for his or her private
and family life, home, health and correspondence, including digital
communications.
ii) Editors will be expected to justify intrusions into any
individual's private life without consent. In considering an individual's
reasonable expectation of privacy, account will be taken of the complainant's
own public disclosures of information and the extent to which the material
complained about is already in the public domain or will become so.
iii) It is unacceptable to photograph individuals, without
their consent, in public or private places where there is a reasonable
expectation of privacy.
Clause 6 (Children)*
i) All pupils should be free to complete their time at
school without unnecessary intrusion.
ii) They must not be approached or photographed at school
without permission of the school authorities.
iii) Children under 16 must not be interviewed or photographed
on issues involving their own or another child’s welfare unless a custodial
parent or similarly responsible adult consents.
iv) Children under 16 must not be paid for material
involving their welfare, nor parents or guardians for material about their
children or wards, unless it is clearly in the child's interest.
The Public Interest
There may be exceptions to the clauses marked * where they
can be demonstrated to be in the public interest.
3. The regulator will consider the extent to which material
is already in the public domain or will become so.
4. Editors invoking the public interest will need to
demonstrate that they reasonably believed publication - or journalistic
activity taken with a view to publication – would both serve, and be
proportionate to, the public interest and explain how they reached that
decision at the time.
5. An exceptional public interest would need to be
demonstrated to over-ride the normally paramount interests of children under
16.
Findings of the Committee
8. The Committee noted that the publication had intended to
publish a positive article, in order to raise awareness of the child’s bravery
and the crowdfunding campaign. Nonetheless, it was still required to have
regard for the terms of Clause 6.
9. The Committee
first considered the complaint under Clause 6 in relation to the youngest
child. The Preamble to the Editors’ Code makes clear that the Code should be
honoured not only to the letter, but in the full spirit. As it has done in
relation to previous complaints brought under the clause, the Committee
interpreted the terms of Clause 6 (iii) as applying in situations where
photographs of a child under 16 are published in circumstances which involve a
child’s welfare. In this case, the article was about the child’s diagnosis and
the medical treatment she would be receiving, which were matters which related
to her welfare. The publication of the photograph in this context engaged
Clause 6 (iii). In order to comply with the requirements of Clause 6 (iii), it
was necessary for the reporter to establish that a custodial parent or
similarly responsible adult had explicitly consented to the publication of the
photograph. The Committee recognised that the newspaper had understood that the
relative who had spoken to the journalist was acting with the mother’s
knowledge and consent, and that some information about the child’s illness was
already in the public domain. However, no direct enquiries to the complainant
or another custodial parent had been made to obtain their explicit consent for
publication. As such, publishing the photograph as part of an article which
included sensitive, medical information about a child, without parental
consent, constituted a breach of Clause 6.
10. The Committee then considered the complaint under Clause
2, the requirements of which are distinct from those under Clause 6. The
newspaper had published information concerning an individual’s medical
condition and the treatment she would be receiving which is information about
which an individual generally has a reasonable expectation of privacy; Clause
2(i) specifically acknowledges that information about an individual’s health
must be respected. Furthermore, the information published related to a child;
the Code provides that any intrusion into a child’s privacy would need to be
justified by an exceptional public interest. In this case, some of the
published information about the child’s illness and treatment was in the public
domain prior to publication; it had been referenced in multiple social media
posts appealing for donations and support, which the complainant had knowledge
of and interacted with, and on a publicly available crowdfunding page. However,
the article also included details which were not in the public domain, such as
her medical history and treatment prior to her diagnosis. Notwithstanding the
complainant’s concerns about the accuracy of the information, the publication
of information which related to the child’s health which was not already in the
public domain could not be justified in the public interest. Publication,
without the express consent of a custodial parent or similarly responsible
adult, therefore amounted to a breach of Clause 2.
11. The Committee then considered the complaint made in
relation to the information included in the article about the complainant’s two
older children. Her children were still
in education; the terms of Clause 6(i) were engaged. The Committee considered
the nature of the information included in the article which related to the
children – the mention of their travel and living arrangements whilst their
sister was receiving treatment – and that this information was already in the
public domain via the social media posts. In these circumstances, the inclusion
of this information in the article did not constitute an intrusion into the
complainant’s children’s time at school, or into their private lives. There was
no breach of Clause 6 or Clause 2 on this point.
Conclusion
12. The complaint was upheld.
Remedial Action
13. Having upheld the complaint, the Committee considered
what remedial action should be required. In circumstances where the newspaper
had breached Clause 6 and Clause 2, the publication of an adjudication was
appropriate.
14. The Committee considered the placement of this
adjudication. The article was published on the front page of the newspaper,
however it was for the Committee to decide what remedial action would be
proportionate to remedy the breach of the Code, having regard to the
seriousness and extent of the breach. In this case, the article had been
published in good faith, in an attempt to help the complainant and her family;
the Committee was aware that requiring remedial action to appear on a
newspaper’s front page is its most serious sanction. Where the newspaper had an
established Corrections and Clarifications column on page two and the Committee
had regard for the fact that Corrections and Clarifications columns are
well-known to readers as the place where any remedial action would appear, it
decided that the adjudication should appear on page 2.
15. The headline to this adjudication should be in the same
typeface and size as other headlines on the page, and should make clear that
IPSO has upheld the complaint, give the title of the publication, and refer to
the complaint’s subject matter. It must be agreed with IPSO in advance. The
terms of the adjudication for publication are as follows:
A woman complained to the Independent Press Standards
Organisation that the South Shropshire Journal breached Clause 2 (Privacy) and
Clause 6 (Children) of the Editors’ Code of Practice in an article headlined
“LEUKAEMIA BATTLE FOR BRAVE [NAMED CHILD]”, published on 2 August 2019.
The article reported that a named and pictured two year old
child had recently been diagnosed with leukaemia, and described her medical
history and treatment prior to being diagnosed, and details of how and where
she would be treated. IPSO acknowledged that the paper’s intentions in
publishing the article were positive and intended to raise awareness of a crowd
funding campaign for the child.
The complainant, the mother of the child, said that the
information about her child had been published without her consent.
The newspaper said that it had received the information from
a family member of the complainant, and was under the impression that this
person was acting with the complainant’s consent. It said that it acted in good
faith in publishing the information about the child, as it was trying to
promote the crowdfunding campaign, and noted that this information was already
publicly available on the crowdfunding website. However, it accepted that the
reporter did not contact the complainant directly to confirm that she consented
to the information being published.
The article was about the child’s illness and treatment,
which was an issue which related to her welfare. Furthermore, the article
reported information which was not already in the public domain, such as the
child’s medical history and treatment prior to being diagnosed with leukaemia.
This information related to the child’s health and medical treatment, and
therefore had a strong expectation of privacy. Picturing the child in this
context, and reporting medical information which was not already in the public
domain required the explicit consent of a custodial parent. Despite the
newspaper intending the article to assist the child, it was clear that the
newspaper had not established that directly with the complainant that she
consented to the information being published in the newspaper. The information
therefore had been published without the consent of a custodial parent. There
was a breach of Clause 2 and 6 and the complaint was upheld.
Date complaint received: 09/08/2019
Date decision issued: 09/01/2020