Decision
of the Complaints Committee – 29209-20 Abassi v lancs.live
Summary
of Complaint
1. Kamran
Abassi complained to the Independent Press Standards Organisation that
lancs.live breached Clause 1 (Accuracy), Clause 2 (Privacy), Clause 10
(Clandestine devices and subterfuge), Clause 12 (Discrimination), Clause 15
(Witness payments in criminal trials) and Clause 16 (Payments to criminals) of
the Editors’ Code of Practice in an article headlined “Drug dealers 'work in
children's homes' to recruit kids, investigation finds”, published on 11
November 2020.
2. The
online article reported that a 10-month investigation by a sister publication
had uncovered claims that Care 4 Children (C4C) staff were grooming children to
sell drugs. It stated that the sister publication had seen “notes” from a
meeting after claims that one child was “being exploited by staff via drugs
running for them”. The article detailed the claims made by the whistle-blowers
including that C4C did not properly act when concerns were raised. It made clear that these charges were denied
by C4C, with the article including a statement from C4C.
3. The
article reported that the sister publication had also sought comment from the
complainant, who was the founder and managing director of C4C, but he had
“declined to comment”. The complainant’s lawyer had told the publication he had
“no intention of participating with or engaging in any dialogue”. The article also included a photograph of the
complainant, with the caption identifying him by name. This was published
alongside a photograph of the exterior of C4C’s offices.
4. The
complainant, who had ceased to occupy the role of Managing Director of C4C in
September 2020, some weeks prior to the article’s publication, and was not
making a complaint on behalf of the organisation, said that the article was
inaccurate and misleading, in breach of Clause 1. First, the complainant said
that contrary to the article’s claim, C4C had not won “£8.8 million worth of contracts from
Darlington Borough Council to provide residential children’s homes services.”
He said the organisation had won only part of this particular contract, shared
between 17 providers and 5 local authorities. This was part of a multiple
awardees contract, as shown by the tender that was publicly available online.
5. Second,
the complainant did not accept that there had been a “ten-month investigation”
by the newspaper but rather the article had been based upon information
obtained from a “disreputable” source and by another newspaper. He said that
the headline of the article had presented the serious and damaging allegation that
drug dealers worked in C4C homes as fact.
6. Third,
the complainant said that the inclusion of the photograph with the caption
identifying him by name, alongside the larger image of a white substance, gave
the misimpression that he was involved in illicit activity and discredited him.
Furthermore, he expressed concern that the reporter had approached him for
comment only two days prior to publication and whilst a police investigation
into the matter was still ongoing.
7. In
addition, the complainant said that one former employee of C4C, who he believed
to be the lead whistle-blower, had reportedly made self-admissions to “selling”
his story to the investigating newspaper after failing in their attempts to
“extort” money from the company. Because of this, he said that the material
published had been obtained by this individual using “illegal recordings”, in
breach of Clause 10 (Clandestine devices and subterfuge). He also suggested
that as a result of the previous convictions of this individual and his
“deep-rooted connections” to a criminal gang, the publication was in breach of
Clause 16 (Payments to criminals).
Though the complainant accepted that the police investigation into the
matter had concluded without further action, he said that the article had been
published whilst their investigation was ongoing, and the whistle-blower could
quite conceivably have been called as a witness. As such, he considered it was
also in breach of Clause 15 (Witness payments in criminal trials).
8. The
complainant also said the article breached Clause 2 (Privacy) by publishing a
photograph of him in the driveway outside his home, which he accepted was
visible from the public street outside, without his consent and permission. He
questioned the decision by the newspaper to identify him and suggested that
this was influenced to some extent by his race and colour, in breach of Clause
12.
9. The
publication did not accept any breach of the Editors’ Code. Notwithstanding
this, the publication accepted that the article was inaccurate to report that
C4C had won £8.8m worth of contracts with Darlington Borough Council, amending
the text of the article and publishing the footnote correction to record this.
“A
previous version of this article stated that 'Care 4 Children Residential
Service Ltd won £8.8 million worth of contracts from Darlington Borough
Council'. In fact, Care 4 Children won part of this contract as part of a
multiple awardees contract. We are happy to clarify this.”
10.
Whilst the publication accepted that the complainant’s first point of complaint
represented an inaccuracy, it did not accept that this was significant given
that C4C had won part of the contract from the council.
11. In
addition, it did not accept that the complainant’s further concerns raised a
breach of Clause 1. It noted that the article made clear that the claims that
drug dealers worked in C4C care homes to recruit children was not a claim of
fact; rather, it was conjecture and presented as such, by way of the use
inverted commas in the headline and attributing these claims to the
whistle-blowers within the text of the article. It noted that the complainant’s
concerns about the length of the sister newspaper’s investigation was
speculative and not based upon any evidence. It added that the article did not
report or suggest any wrongdoing on the part of the complainant, with the
caption of the disputed image showing his likeness and the text of the article
clearly indicating his role at the organisation. It denied a breach of Clause
12.
12. In
regard to the complainant’s privacy concerns under Clause 2, the newspaper
maintained that the photograph had been taken in a public place where the
complainant had no reasonable expectation of privacy. It observed that the
complainant had accepted that his driveway, where he had been positioned when
the photograph was taken, was clearly visible from the street outside his home,
and did not reveal any personal information about him other than his likeness. It
did not accept a breach of Clause 2.
13. The
newspaper made clear that it did not accept that the information regarding
illegal activity at the homes was obtained by subterfuge, in breach of Clause
10. It said that no “hacking or any
other unlawful [or] illicit activity” was undertaken by the other publication
in order to view and obtain the notes from the internal meeting at C4C. It also
explicitly denied the unauthorised removal of confidential documents. However,
the publication did not provide any further information in relation to this,
citing its obligation to protect the whistle-blowers. Nor did it accept the concerns raised by the
complainant in relation to Clause 15 and Clause 16. The newspaper maintained that no payment, or
offer of payment, had been made to the whistle-blowers and noted that the
complainant had provided no evidence to substantiate the alleged
‘self-admissions’ made by the person whom he believed to be the lead
whistle-blower. It added that in any
event Clause 16 did not prohibit anyone with a criminal record receiving
payment from a newspaper. The newspaper
made clear that the article did not attempt to glorify, glamorise, or exploit
crime.
Relevant
Code Provisions
Clause 1
(Accuracy)
i) The
Press must take care not to publish inaccurate, misleading or distorted
information or images, including headlines not supported by the text.
ii) A
significant inaccuracy, misleading statement or distortion must be corrected,
promptly and with due prominence, and — where appropriate — an apology
published. In cases involving IPSO, due prominence should be as required by the
regulator.
iii) A
fair opportunity to reply to significant inaccuracies should be given, when
reasonably called for.
iv) The
Press, while free to editorialise and campaign, must distinguish clearly
between comment, conjecture and fact.
Clause 2
(Privacy)*
i)
Everyone is entitled to respect for his or her private and family life, home,
health and correspondence, including digital communications.
ii)
Editors will be expected to justify intrusions into any individual's private
life without consent. In considering an individual's reasonable expectation of
privacy, account will be taken of the complainant's own public disclosures of
information and the extent to which the material complained about is already in
the public domain or will become so.
iii) It
is unacceptable to photograph individuals, without their consent, in public or
private places where there is a reasonable expectation of privacy.
Clause
10 (Clandestine devices and subterfuge)*
i) The
press must not seek to obtain or publish material acquired by using hidden
cameras or clandestine listening devices; or by intercepting private or mobile
telephone calls, messages or emails; or by the unauthorised removal of
documents or photographs; or by accessing digitally-held information without
consent.
ii)
Engaging in misrepresentation or subterfuge, including by agents or
intermediaries, can generally be justified only in the public interest and then
only when the material cannot be obtained by other means.
Clause
12 (Discrimination)
i) The
press must avoid prejudicial or pejorative reference to an individual's, race,
colour, religion, sex, gender identity, sexual orientation or to any physical
or mental illness or disability.
ii)
Details of an individual's race, colour, religion, gender identity, sexual
orientation, physical or mental illness or disability must be avoided unless
genuinely relevant to the story.
Clause
15 (Witness payments in criminal trials)
i) No
payment or offer of payment to a witness – or any person who may reasonably be
expected to be called as a witness – should be made in any case once
proceedings are active as defined by the Contempt of Court Act 1981. This
prohibition lasts until the suspect has been freed unconditionally by police
without charge or bail or the proceedings are otherwise discontinued; or has
entered a guilty plea to the court; or, in the event of a not guilty plea, the
court has announced its verdict.
*ii)
Where proceedings are not yet active but are likely and foreseeable, editors
must not make or offer payment to any person who may reasonably be expected to
be called as a witness, unless the information concerned ought demonstrably to
be published in the public interest and there is an over-riding need to make or
promise payment for this to be done; and all reasonable steps have been taken
to ensure no financial dealings influence the evidence those witnesses give. In
no circumstances should such payment be conditional on the outcome of a trial.
*iii)
Any payment or offer of payment made to a person later cited to give evidence
in proceedings must be disclosed to the prosecution and defence. The witness
must be advised of this requirement.
Clause
16 (Payment to criminals)*
i)
Payment or offers of payment for stories, pictures or information, which seek
to exploit a particular crime or to glorify or glamorise crime in general, must
not be made directly or via agents to convicted or confessed criminals or to
their associates – who may include family, friends and colleagues.
ii)
Editors invoking the public interest to justify payment or offers would need to
demonstrate that there was good reason to believe the public interest would be
served. If, despite payment, no public interest emerged, then the material
should not be published.
Findings
of the Committee
14. The
Committee was clear that a newspaper’s obligations under the Editors’ Code
extends to all editorial content it publishes, including material obtained from
sister publications.
15. In
this instance, the article had incorrectly reported that that C4C had won
“£8.8m worth of contracts with Darlington Borough Council” to provide children
homes services in February 2020; this was demonstrably incorrect as the award
was a matter of public record, with the scope and value of this contract
available online. This clearly showed C4C was one of a number of providers
awarded the contract. This represented a failure by the newspaper to take care
over the accuracy of its statement and it amounted to a significant inaccuracy,
as it misrepresented the allocation of public money to private companies for
the provision of care. As such, the newspaper was obliged, in accordance with
the terms of Clause 1 (ii), to correct this promptly and with due prominence.
16. Upon
receipt of the complaint, the newspaper had amended the online version of the
article, appending a footnote to the piece to record this alteration; this
footnote identified and corrected the inaccuracy and had been made as soon as
the newspaper was notified of the inaccuracy. This footnote correction, in
conjunction with the amendments to the online article, was published with
sufficient promptness and the proposed location deemed sufficiently prominent that
the terms of Clause 1 (ii) had been met, and there was no breach of Clause 1
(ii).
17. The
complainant expressed concern that the article gave the misleading impression
that he was involved in illicit activity by placing an image of him, captioned
with his name, within the article. There was no suggestion that the complainant
was involved in any drug dealing activities; his connection to the story was
made clear in the text of the article. As such, the Committee did not find a
breach of Clause 1 on this point.
18. The
complainant had also expressed concern under Clause 1 that the sister newspaper
had approached him for comment only two days prior to the publication of the
article whilst a police investigation was ongoing. There is no obligation
imposed by the Editors’ Code for newspapers to approach individuals for comment
prior to their inclusion in an article. Rather, Clause 1 (i) requires
publications to “take care” not to publish inaccurate or misleading
information; in some instances, a publication will need to put allegations to
an individual in order to meet this obligation, but this will not be necessary
in all cases. In this instance, the sister publication had approached the
complainant for comment two days before publication, which the Committee
considered was adequate time for him to respond. In addition, the Committee
noted that the complainant had not identified any inaccurate or misleading
allegations about him included in the article which he suggested should have
been put to him for comment prior to publication. Furthermore, when the sister
publication had contacted his representatives, it had been informed that the
complainant did not intend to engage with its enquiries. This was made clear in
the text of the article. In these circumstances, the Committee did not consider
that the timing or manner of the sister publication’s approach to the
complainant demonstrated a failure to take care and did not, therefore, find a
breach of the Editors’ Code on this point.
19.
Clause 2 is designed to ensure that an individual’s private and family life is
respected. The complainant said that the newspaper had breached his privacy by
obtaining and publishing a photograph of him in his drive, without his
permission and consent. It was accepted by the complainant that his driveway
was visible from the public road. The Committee did not consider that the
complainant had a reasonable expectation of privacy while standing in a drive
that was visible from the road. The Committee also noted that the published
photograph disclosed only the complainant’s likeness; it did not disclose any
private information and did not show him engaged in private activity. Furthermore, it identified him in the context
of his previous professional role with C4C; this was not private information.
In such circumstances, the Committee did not consider that the publication of
the photograph represented an intrusion into the complainant’s private life.
There was no breach of Clause 2.
20.
Clause 12 relates to prejudicial, pejorative, or irrelevant references to an
individual’s protected characteristic. In this instance, the article did not
contain any such reference to a protected characteristic of the complainant.
There was no breach of Clause 12.
21. The
Committee noted that the complainant had raised further concerns over the
accuracy of the allegations against C4C and the nature of the sister
publication’s investigation, particularly in relation to the manner in which
the information contained in the article had been obtained, citing Clauses 10,
15 and 16 in his complaint. In circumstances where these points related
specifically to C4C, its employees and the sister newspaper’s investigation of
the organisation, the Committee considered that it would require the direct
involvement of C4C – or its authorised representative – in order to be in a
position to make a ruling on these points of complaint. The complainant had
confirmed that he was neither acting on behalf nor with the consent of C4C. In
the absence of C4C’s involvement, the Committee could not consider these
aspects of the complaint and therefore made no ruling on the points raised.
Conclusions
22. The
complaint was upheld in part under Clause 1.
Remedial
Action Required
23. The
newspaper had amended the article and published a footnote correction, which
identified the inaccuracy and put the correct position on record. No further
action was required.
Date
complaint received: 23/11/2020
Date complaint concluded by IPSO: 28/10/2021
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