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Charlotte Dewar

Chief Executive

Charlotte Dewar is Chief Executive of the Independent Press Standards Organisation, with oversight of IPSO’s strategy and operations, including investigation of complaints, standards monitoring, training, engagement, arbitration and communications. For five years previously, she was IPSO's Director of Operations. Her first role relating to editorial standards was in the office of the independent Readers’ Editor of the Guardian, which she combined with working as a researcher for the columnist Simon Jenkins. She left the Guardian to join the Press Complaints Commission in 2010 because she thought it would be interesting. She went on to become Director of Complaints at the Press Complaints Commission in 2013, before transitioning to IPSO when it launched in 2014. She completed an MBA at Cambridge University’s Judge Business School in 2020.

Complaints team

Emily Houlston-Jones
Head of Complaints 

Sarah Colbey
Complaints Officer

Natalie Johnson
Assessments Officer

Alice Gould
Head of Complaints 

Molly Richards
Senior Complaints Officer

Marcus Kantorowicz Pike
Complaints Officer

Rebecca Munro 
Complaints Officer

Systems team

Tonia Milton
Head of Systems

Todd Stammers
Systems and Complaints Coordinator

Lauren Hay
Systems and Compliance Coordinator

Max Coulson-Windebank 
Systems Coordinator

Mel Huggett
Complaints Support Assistant

Thomas Cooper
Office & Complaints Support Assistant

Standards team

Jane Debois
Head of Standards and Regulation

Rosemary Douce
Senior Standards Officer

Elena Richards Coldicutt
Engagement Officer

External Affairs team

John Davidson
Head of Communications

Tom Glover
Senior Policy and Public Affairs Officer

Hira Nafees Shah
Communications Officer

Office Management and Operations

Michelle Kuhler
PA to Chairman & Chief Executive and Office Manager

Heather McCrum
Senior Programme Officer